Paul Gale Email
Investor @ Core Direction
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Paul Gale Work
- 2020 -2026 Vice President - Visitor Care @
- 2016 -2020 Vice President (COO) - Dnata Global Contact Centres (CIO final year of tenure) @
- 2013 -2016 General Manager - Dnata Regional Contact Centre Services @
- 2010 -2013 General Manager (Consultant) @
- 2004 -2010 Head - UK and I Contact Centre Operations (Transformation Leader) @
- 2024 -now Investor @
Paul Gale Skills
- Outsourcing
- Contact Centers
- Service Delivery
- Workforce Management
- Operations Management
- Performance Management
- Quality Assurance
- Business Development
- Global Client Management
- Management Consulting
- Change Management
- Customer Experience
- Team Leadership
- Call Center
- Recruiting
- Strategic Planning
- CRM
- BPO
- Management
- Call Centers
- Negotiation
- Customer Satisfaction
- Team Management
- Customer Service
- Project Planning
- Project Management
- Budgets
- Leadership
- Process Improvement
- Sales
- Vendor Management
- Business Process Improvement
- Teamwork
- Strategy
- Consulting
- Customer Relationship Management Crm
- Business Process
- Customer Relationship Management
Paul Gale Summary
- Paul Gale, is currently a Investor at Core Direction. Paul Gale brings experience from previous roles at Saudi Tourism Authority | الهيئة السعودية للسياحة, Emirates Group and Mindpearl. With a robust skill set that includes Outsourcing, Contact Centers, Service Delivery, Workforce Management, Operations Management and more.
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