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Paul Gale Location
Paphos, Cyprus
Paul Gale Work
Vice President - Visitor Care @ (May 2020 - April 2026)
Vice President (COO) - Dnata Global Contact Centres (CIO final year of tenure) @ (July 2016 - March 2020)
General Manager - Dnata Regional Contact Centre Services @ (April 2013 - June 2016)
General Manager (Consultant) @ (May 2010 - April 2013)
Head - UK and I Contact Centre Operations (Transformation Leader) @ (October 2004 - May 2010)
Paul Gale Skills
BPO
Budgets
Business Development
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Consulting
Contact Center Management
Contact Centers
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Global Client Management
Leadership
Management
Management Consulting
Negotiation
Operations Management
Outsourcing
Performance Management
Process Improvement
Project Management
Project Planning
Quality Assurance
Recruiting
Sales
Service Delivery
Strategic Planning
Strategy
Team Leadership
Team Management
Teamwork
Vendor Management
Workforce Management
Customer Relationship Management Crm
Business Process
Customer Relationship Management
Paul Gale Summary
Paul Gale, based in Paphos, Cyprus, was previously a Vice President - Visitor Care at Saudi Tourism Authority | الهيئة السعودية للسياحة. Paul Gale brings experience from previous roles at Emirates Group, Mindpearl and Agilisys. With a robust skill set that includes BPO, Budgets, Business Development, Business Process Improvement, CRM and more.
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