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Paul Franks Location
London, GB
Paul Franks Work
Head of IT Service and Operations @ (June 2020 - Present)
IT Operations Manager @ (May 2016 - June 2020)
IS Service Desk Manager @ (September 2012 - May 2016)
Business Process Manager @ Starlizard (December 2011 - July 2012)
Service Desk Manager @ Starlizard (September 2009 - December 2011)
Service Manager @ (March 2009 - September 2009)
Technical Service Delivery Manager @ (July 2006 - December 2008)
Paul Franks Education
University of Central England
Industrial Information Technology (Industrial Information Technology, Information Technology)
1992-1997
John Lyon school
Paul Franks Skills
IT Strategy
ITIL Certified
Windows Server
Service Desk
ITIL
Business Analysis
Process Improvement
Operations
Microsoft Office
IT Operations
Business Process
ITIL Implementation
Customer Service
Technical Support
Governance
Management
Technical Service Delivery
Project Management
Outsourcing
Service Delivery
IT Service Management
Change Management
Stakeholder Management
Paul Franks Summary
Paul Franks, based in London, GB, is currently a Head of IT Service and Operations at Murphy. Paul Franks brings experience from previous roles at J. Murphy & Sons Limited, Network Housing Group and Starlizard. Paul Franks holds a 1992 - 1997 Industrial Information Technology in Industrial Information Technology, Information Technology @ University of Central England. With a robust skill set that includes IT Strategy, ITIL Certified, Windows Server, Service Desk, ITIL and more. Paul Franks has 1 emails on RocketReach.
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