Paul Floyd's Location
Cardiff, GB
Paul Floyd's Work
- Head of Service Improvement @ Hodge
- Continuous Improvement Leader @ Hodge
- Director @ Floyd Consulting UK LTD
- Operational Excellence and Continuous Improvement Consultant @ Hodge
- Senior Continuous Improvement Manager @ British Gas
- Delivery Support and Continuous Improvement Manager @ British Gas
- Resource, Planning and Change Manager @ British Gas
- Contact and Insight Team Manager @ British Gas
- Channel Development Officer @ British Gas
- Business Development Officer @ British Gas
Paul Floyd's Education
- University of Winchester
BA (Hons) (Business Studies with Psychology)
1995 - 1998 - Cowbridge Comprehensive
Paul Floyd's Skills
- Contact Centers
- Stakeholder Management
- Performance Management
- Call Centers
- Change Management
- Project Delivery
- Business Process Improvement
- Management
- Customer Experience
- Resource Management
Paul Floyd's Summary
Paul Floyd, based in Cardiff, GB, is currently a Head of Service Improvement at Hodge, bringing experience from previous roles at Hodge, Floyd Consulting UK LTD, Hodge Bank and British Gas. Paul Floyd holds a 1995 - 1998 BA (Hons) in Business Studies with Psychology @ University of Winchester. With a robust skill set that includes Contact Centers, Stakeholder Management, Performance Management, Call Centers, Change Management and more, Paul Floyd contributes valuable insights to the industry. Paul Floyd has 1 email on RocketReach.
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