Paul Davis Email & Phone Number
Director of Operations and Senior Manager and Manager Technical Service Desk @ UnityBPO
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Paul Davis Location
- Albuquerque, NM, US
Paul Davis Work
- 2022 - now Director of Operations and Senior Manager and Manager Technical Service Desk @
- 2021 - 2022 Enterprise Customer Support Manager at B3 Group @
- 2019 - 2021 Enterprise Service Desk Manager @
- 2018 - 2019 Service Desk Manager @
- 2018 - 2018 Licensed Insurance Agent @ Liberty National- The Mayo Agencies
- 2016 - 2018 Help Desk Manager @ Pedernales Electric Cooperative
- 2015 - 2016 Senior Service Desk Manager Anthem Contract @
- 2013 - 2015 Help Desk Manager @
- 2011 - 2013 User Services Manager @ Southern West Virginia Community and Technical College
- 2003 - 2009 Help Desk Manager @
- 1984 - 2002 U S Navy @
Paul Davis Education
- Central Texas College
Paul Davis Skills
- Critical Thinking
- Coaching
- Phone Manner
- Time Management
- Team Building
- Performance Motivation
- Ticketing Systems
- Key Performance Indicators
- Customer Satisfaction
- Customer Relationship Management (CRM)
- KPI Reporting
- Cross-functional Team Leadership
- Sales
- Customer Experience
- Customer Success
- Problem Solving
- Interpersonal Skills
- Decision-Making
- Performance Metrics
- Customer Service Operations
- Windows Server
- SharePoint
- Active Directory
- Troubleshooting
- Windows
- IT Management
- XP
- Team Leadership
- Windows 7
- Hardware
- SQL
- Dell Computers
- Project Management
- Operating Systems
- Software Installation
- Workstations
- Microsoft Exchange
- Customer Service
- Service Desk
- VPN
- ITIL
- Leadership
- Networking
- Technical Support
- Windows XP
- Help Desk Support
- Information Technology
- IT Service Management
- Management
- Computer Hardware
- Level 1
- Insurance
- Technical Training
- Modular
- Vendors
- Community
- Cost
- Work Orders
- Mentoring
- Oversight
- SAN
- Multiple Sites
- Lunch
- Savings
- Temporary Placement
- Paperwork
- FedEx
- E 1
- Customer Support
- Organizational Structure
- Texas
- Inventory Management
- Desktop Computers
- Manning
- Chat
- Metrics
- Stone
- Hiring
- Occupancy
- Human Resources
- Hdi
- Hp Service Center
- Escalation
- Forecasting
- System
- Ticketing Software
- Business Services
- Cell
- Software Solutions
- Tests
- From Scratch
- Reports
- Umbrella Insurance
- Life Insurance
- Agreement
- Microsoft Office
- Cooperative
- Boot Camp
- Mobile Communications
- Training
- BMC Remedy
- Trending
- Sla
- End Users
- Documentation
- Third Party Applications
- Stakeholders
- RSA Security
- Advertising Agency
- Liberty
- Peripherals
- Yahoo
- Csat
- Management System
- Virginia
- Applications
- Schedules
- Abandonment
- Quality Assurance
- Licensing
- Operations
- Knowledge Transfer
- Jabber
- Project
- Golang
- Contractual Agreements
- Oak
- Corporate Office
- Laptops
- Country
- Responsibility
- Cohesive
- Software Design
- Buildings
- Ticketing
- Renewal
- Rotation
- Cisco Technologies
- Navy
- Interfaces
- Moves
- Software
- San Diego
- Sungard
- Rate
- Agents
- Network Communications
- Tablets
- Budgets
- Credit Scoring
- Meetings
- Health Insurance
- Evaluation
- Coordinated
- Databases
Paul Davis Summary
- Paul Davis, based in Albuquerque, NM, US, is currently a Director of Operations and Senior Manager and Manager Technical Service Desk at UnityBPO. Paul Davis brings experience from previous roles at B3 Group, Inc., Leidos, Packet Fusion and Liberty National- The Mayo Agencies. Paul Davis holds a Central Texas College. With a robust skill set that includes Critical Thinking, Coaching, Phone Manner, Time Management, Team Building and more. Paul Davis has 3 emails and 2 mobile phone numbers on RocketReach.
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Top UnityBPO Employees
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Desktop Support Technician
Tularosa, NM, US
Lisa Hogan
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Albuquerque, NM, US
Jason Chamberlain
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St. Louis, MO, US
Michelle Brooks
Human Resources
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Stephen Wade
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Michael Smith
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Andrew Smith
System Administrator
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Aaron Welsh
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