Paul Crowder Email & Phone Number
Manager, Technical Support Management @ ServiceNow
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Paul Crowder Location
- San Diego, CA, US
Paul Crowder Work
- 2024 -now Manager, Technical Support Management @
- 2018 -2024 Sr. Manager HR Shared Services @
- 2011 -2018 Senior Information Technology Manager @
- 2007 -2011 Information Technology Manager @
- 2004 -2007 Technical Services Supervisor @
- 2002 -2004 Senior Technical Support Specialist @
- 2000 -2002 Technical Support Specialist @
Paul Crowder Education
- San Diego State University
(Information Technology)
Paul Crowder Skills
- Support Services Management
- Technical Service Delivery
- Service Delivery
- Recruiting
- Global Customer Service
- Performance Metrics
- Customer Satisfaction (CSAT)
- Knowledge Management
- Service Design
- Escalations Management
- Project Management
- HR Service Delivery
- Performance Reviews
- Analytical Skills
- Emotional Intelligence
- ServiceNow
- Client Relations
- Team Leadership
- Key Performance Indicators
- Customer Service Management
- Human Resources (HR)
- HR Operations
- HR Transformation
- HR Strategy
- HR Policies
- SAP HR
- Outsourced HR Services
- IT Service Management
- Telecommunications
- Wireless
- Mobile Devices
- Cloud Computing
- Product Management
- Program Management
- Product Marketing
- Vendor Management
- Mobile Technology
- Integration
- Mobile Applications
- Strategic Partnerships
- Troubleshooting
- Mobile Communications
- Cross-functional Team Leadership
- Information Technology
- Technical Support
- Customer Support
- TCP/IP
- CDMA
- LTE
- IP
- GSM
- Go-to-market Strategy
- Team Management
- Personnel Management
- Marketing
- Cross Functional Team Leadership
- Go To Market Strategy
- Customer Service
- Instrumentation
- Project Engineering
- Microsoft Excel
- Microsoft Office
Paul Crowder Summary
- Paul Crowder, based in San Diego, CA, US, is currently a Manager, Technical Support Management at ServiceNow. Paul Crowder brings experience from previous roles at Qualcomm. Paul Crowder holds a San Diego State University. With a robust skill set that includes Support Services Management, Technical Service Delivery, Service Delivery, Recruiting, Global Customer Service and more. Paul Crowder has 3 emails and 2 mobile phone numbers on RocketReach.
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