Paul Coughlin Email & Phone Number
Vice President, Global Customer Experience @ Spinnaker Support
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Paul Coughlin Location
- Tyngsborough, MA, US
Paul Coughlin Work
- Vice President, Global Customer Experience @ (August 2026 - Present)
- Sr. Director, Global Customer Success Management @ (June 2025 - August 2026)
- Co-Founder @ (April 2023 - June 2025)
- Vice President, Customer Success - Americas @ (April 2024 - December 2024)
- Global Vice President, Customer Success Management @ (September 2019 - December 2022)
- Senior Director - Customer Success @ (March 2016 - September 2019)
- Director, Client Experience vCloud Air @ (January 2014 - March 2016)
- Director of Strategic Accounts @ (August 2012 - January 2014)
- Strategic Account Manager @ (September 2010 - August 2012)
- Business Development Executive @ (April 2008 - September 2010)
- Global Account Manager @ (April 2005 - April 2008)
- Channel Sales Director @ (September 2003 - January 2005)
- Sr. Product Manager @ (February 2001 - September 2003)
- Finance Manager @ (January 2000 - January 2001)
Paul Coughlin Education
- Suffolk University - Sawyer Business School
M.B.A. (Finance Concentration)
- Bryant University
B.S. (Business Administration)
Paul Coughlin Skills
- Account Management
- Analytical Skills
- Business Development
- Change Management
- Channel
- Cloud Computing
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Experience Management
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Center
- Diversity & Inclusion
- Enterprise Software
- Executive Team
- Go-to-market Strategy
- Infrastructure
- International Sales
- Leadership
- Managed Services
- Management
- Networking
- Priority Setting
- Product Development
- Product Management
- Professional Services
- Revenue Generation
- SaaS
- Sales
- Sales Management
- Sales Presentations
- Sales Processes
- Software Industry
- Software as a Service (SaaS)
- Solution Selling
- Strategic Partnerships
- Strategy
- Team Building
- Team Management
- Telecommunications
- Time Management
- Vendor Management
- Social Media
- Public Speaking
- Software As A Service Saas
- Marketing
- Cross Functional Team Leadership
- Go To Market Strategy
- Technical Services
- Financial Reporting
- Project Management
- Software as a Service
Paul Coughlin Summary
- Paul Coughlin, based in Tyngsborough, MA, US, is currently a Vice President, Global Customer Experience at Spinnaker Support. Paul Coughlin brings experience from previous roles at Spinnaker Support, Customer Success for Growth LLC, Sprinklr and Equinix. Paul Coughlin holds a M.B.A. in Finance Concentration @ Suffolk University - Sawyer Business School. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Change Management, Channel and more. Paul Coughlin has 2 emails and 2 mobile phone numbers on RocketReach.
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