2012 -2014 Manager, Client Solutions Centre Knowledge @
2012 -2012 Program Manager, Knowledge Management @
2009 -2012 Team Lead, Knowledge Management @
2008 -2009 Technical Writer @
2007 -2008 IT Business Analyst @
2004 -2007 Content and Communications Specialist @
2003 -2004 Communications Coordinator @
Paul Cocker Education
University of Waterloo
Post-Degree (English)
2002-2003
University of Waterloo
Bachelors (Film Studies)
1992-1996
Bluevale (and Margaret Ave before that)
Paul Cocker Skills
Information Architecture
Knowledge Management
Workshop Facilitation
Content Management
Technical Documentation
Content Strategy
Technical Writing
Visio
Communications Planning
Online Help
Internal Communications
FrameMaker
User Experience
RoboHelp
Internal & External Communications
Web Content Management
Web-based Communication
Document Management
Document Lifecycle Management
Content Writing
Enterprise Content Management
Social Media
Web 2.0
Open Text Livelink
Lotus Notes
SnagIt
Technical Communication
Wikis
Content Development
Business Analysis
Editing
Web Content
Strategic Communications
Captivate
CMS
Usability Testing
Leadership
Newsletters
Information Management
Thought Leadership
Management
Social Media Marketing
Internal and External Communications
Sales
Marketing
Web Based Communication
Program Management
Strategic Planning
Paul Cocker Summary
Paul Cocker, based in Kitchener, ON, CA, is currently a Senior Knowledge Management Consultant at Sun Life Financial. Paul Cocker brings experience from previous roles at Sun Life and Sun Life Financial. Paul Cocker holds a 2002 - 2003 Post-Degree in English @ University of Waterloo. With a robust skill set that includes Information Architecture, Knowledge Management, Workshop Facilitation, Content Management, Technical Documentation and more. Paul Cocker has 2 emails and 2 mobile phone numbers on RocketReach.
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