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Paul Chan Location
Canada
Paul Chan Work
ServiceNow Practice Lead and Presales Architect @ (August 2026 - Present)
Market Development Director @ (February 2021 - August 2026)
Manager, Delivery - Service Management Solutions @ (January 2020 - January 2021)
Manager, Production Control @ (July 2012 - October 2019)
Service Delivery Manager and Change Management @ (May 2009 - June 2012)
Service Level and Problem Management @ (August 2007 - April 2009)
Situation Management - ITSM and Service Delivery @ (August 2003 - August 2007)
Paul Chan Education
Winnipeg Technical College 1999-2000
Paul Chan Skills
ITIL Process
Change Management
Problem Management
SAP
Incident Management
Configuration Management
Service Delivery Management
Service-now.com
Data Center
IT Service Management
ITIL
Service Management
Disaster Recovery
IT Strategy
Business Analysis
Service Delivery
Management
Service Desk
IT Management
Product Development
Service now.com
Sales
Paul Chan Summary
Paul Chan, based in Canada, is currently a ServiceNow Practice Lead and Presales Architect at ESTI Consulting Services. Paul Chan brings experience from previous roles at Accenture, Shaw Communications, Husky Energy and ATB Financial. Paul Chan holds a 1999 - 2000 Winnipeg Technical College. With a robust skill set that includes ITIL Process, Change Management, Problem Management, SAP, Incident Management and more. Paul Chan has 2 emails on RocketReach.
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