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Paul Chan Location
Canada
Paul Chan Work
2026 -now ServiceNow Practice Lead and Presales Architect @
2021 -2026 Market Development Director @
2020 -2021 Manager, Delivery - Service Management Solutions @
2012 -2019 Manager, Production Control @
2009 -2012 Service Delivery Manager and Change Management @
2007 -2009 Service Level and Problem Management @
2003 -2007 Situation Management - ITSM and Service Delivery @
Paul Chan Education
Winnipeg Technical College 1999-2000
Paul Chan Skills
ITIL Process
Change Management
Problem Management
SAP
Incident Management
Configuration Management
Service Delivery Management
Service-now.com
Data Center
IT Service Management
ITIL
Service Management
Disaster Recovery
IT Strategy
Business Analysis
Service Delivery
Management
Service Desk
IT Management
Product Development
Service now.com
Sales
Paul Chan Summary
Paul Chan, based in Canada, is currently a ServiceNow Practice Lead and Presales Architect at ESTI Consulting Services. Paul Chan brings experience from previous roles at Accenture, Shaw Communications, Husky Energy and ATB Financial. Paul Chan holds a 1999 - 2000 Winnipeg Technical College. With a robust skill set that includes ITIL Process, Change Management, Problem Management, SAP, Incident Management and more. Paul Chan has 2 emails on RocketReach.
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