Paul Cert Email & Phone Number
Head of Assurance, Customer Servicing
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Paul Cert Location
- Hucknall, GB
Paul Cert Work
- Head of Assurance, Customer Servicing @ Financial Services (November 2015 - Present)
- Customer Services Contact Centre Manager - Partnerships and Affiliates @ - (May 2014 - Present)
- Senior Operations Manager and Business Risk Officer @ (July 2010 - December 2013)
- Senior Operations Manager @ (February 2005 - July 2010)
Paul Cert Education
- Institute of Risk Management
International Certificate of Risk Management
Paul Cert Skills
- Analytical Skills
- Business Analysis
- Business Process Improvement
- Call Centers
- Change Management
- Communication
- Complaint Management
- Credit Cards
- Department Budgeting
- Employee Engagement
- Leadership
- Management
- Mentoring
- Operations Management
- People Development
- Performance Management
- Process Improvement
- Regulatory Compliance
- Risk Management
- Strategic Planning
- Strategic Thinking
- Strategy
- TCF
- Team Management
- Training
- Vendor Relationships
Paul Cert Summary
- Paul Cert, based in Hucknall, GB, is currently a Head of Assurance, Customer Servicing at Financial Services. Paul Cert brings experience from previous roles at - and Capital One. Paul Cert holds a International Certificate of Risk Management @ Institute of Risk Management. With a robust skill set that includes Analytical Skills, Business Analysis, Business Process Improvement, Call Centers, Change Management and more.
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