Paul Castro's Location
Valenzuela, NCR, PH
Paul Castro's Work
- Senior Shift Lead @ Wing
- Quality Assurance Manager @ Wing
- Vendor Manager @ Magic, Inc
- Creative Solutions Specialist @ Magic, Inc
- Customer Experience and Sales Associate @ Telco Services Australia
- Customer Service Representative @ Teleperformance
- Client Onboarding Specialist @ GL Advisor
- Associate Client Advisor @ GL Advisor
- Workforce Intraday Analyst @ FIS
- Resource Management Analyst @ HSBC Electronic Data Processing Philippines, Inc (HDPP)
Paul Castro's Education
- Mapua Institute of Technology
BS (Architecture)
1997 - 2003 - Don Bosco Technical Institute Makati
High School Diploma (Academic Diploma and Technical )
1993 - 1997
Paul Castro's Skills
- Call Centers
- Customer Service
- BPO
- Workforce Management
- Leadership
- Process Improvement
- Customer Experience
- Team Management
- Management
- Outsourcing
Paul Castro's Summary
Paul Castro, based in Valenzuela, NCR, PH, is currently a Senior Shift Lead at Wing, bringing experience from previous roles at Wing, Magic, Inc and Telco Services Australia. Paul Castro holds a 1997 - 2003 BS in Architecture @ Mapua Institute of Technology. With a robust skill set that includes Call Centers, Customer Service, BPO, Workforce Management, Leadership and more, Paul Castro contributes valuable insights to the industry. Paul Castro has 1 email on RocketReach.
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