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Paul Carrillo Location
Texas, United States
Paul Carrillo Work
Principal Customer Success Manager @ (June 2018 - Present)
Scrum Master and BA @ (September 2016 - June 2018)
Scrum Master @ Southwest Airlines via Apex (March 2016 - August 2016)
Scrum Master and Scrum Coach, New Product Development @ Verizon Wireless via Kinectra Inc. (January 2014 - March 2016)
Product Development Manager @ Verizon via Adea (June 2012 - December 2014)
Senior Scrum Master and Project Manager @ Capital One via Strategic Staffing Solutions (November 2011 - July 2013)
Product Manager and Marketing @ Verizon Business (December 2007 - September 2011)
Project Manager @ (March 2006 - December 2007)
Implementation Coordinator @ (April 2004 - November 2005)
Project Manager II @ (March 2002 - February 2004)
Project Manager @ (June 2000 - March 2002)
Implementation Manager @ (February 1998 - June 2000)
Product Control Administrator @ (April 1997 - January 1998)
Paul Carrillo Education
Texas A&M Commerce
Bachelor's (Business Administration)
1998-2002
Paul Carrillo Skills
Account Management
Agile Methodologies
Analysis
Business Analysis
Business Requirements
Client Onboarding
Client Retention Programs
Competitive Analysis
Cross-functional Team Leadership
Customer Engagement
Customer Relationship Management (CRM)
Customer Retention
Integration
Leadership
Management
Marketing
Post-Sales Support
Process Improvement
Product Development
Product Management
Program Management
Project Delivery
Project Management
Quality Assurance
Requirements Analysis
Requirements Gathering
SDLC
Software Project Management
Software as a Service (SaaS)
Strategic Planning
Strategy
Telecommunications
Testing
Vendor Management
Visio
VoIP
Cross Functional Team Leadership
Paul Carrillo Summary
Paul Carrillo, based in Texas, United States, is currently a Principal Customer Success Manager at AppDynamics. Paul Carrillo brings experience from previous roles at Concentra, Southwest Airlines via Apex, Verizon Wireless via Kinectra Inc. and Verizon via Adea. Paul Carrillo holds a 1998 - 2002 Bachelor's in Business Administration @ Texas A&M Commerce. With a robust skill set that includes Account Management, Agile Methodologies, Analysis, Business Analysis, Business Requirements and more. Paul Carrillo has 2 emails and 4 mobile phone numbers on RocketReach.
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