Paul Cagney's Location
Brisbane City, QLD, AU
Paul Cagney's Work
- Service Delivery Leader - Service Management Office @ Virgin Australia
- Manager - ServiceNow, Priority Projects @ Queensland Department of Education
- Service Delivery Leader - Service Desk @ Virgin Australia
- ITSM Specialist @ Virgin Australia
- Service-Now administrator - OSS @ CITEC
- acting Business Improvement Analyst @ CITEC
- Team Leader - Integrated Service Centre @ CITEC
- Senior Customer Service Officer @ CITEC
- Helpdesk Officer @ CQUniversity
Paul Cagney's Education
- The Art of Service
ITIL v3 Foundation
2010 - 2010 - Object Training
Business Process Modelling Uncovered
Paul Cagney's Skills
- ITIL
- IT Service Management
- Service Delivery
- Incident Management
- Business Process
- Service Management
- Requirements Analysis
- Change Management
- Problem Management
- Service Desk
Paul Cagney's Summary
Paul Cagney, based in Brisbane City, QLD, AU, is currently a Service Delivery Leader - Service Management Office at Virgin Australia, bringing experience from previous roles at Queensland Department of Education, Virgin Australia and CITEC. Paul Cagney holds a 2010 - 2010 ITIL v3 Foundation @ The Art of Service. With a robust skill set that includes ITIL, IT Service Management, Service Delivery, Incident Management, Business Process and more, Paul Cagney contributes valuable insights to the industry. Paul Cagney has 1 email on RocketReach.
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