Paul Allen Email
Head of Customer Experience and Digital @ Bord Gáis Energy
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Paul Allen Location
- Ireland
Paul Allen Work
- 2025 -now Head of Customer Experience and Digital @
- 2019 -2025 Head of Customer Experience @
- 2018 -2018 Head of Customer Experience Strategy and Enablement @
- 2017 -2017 Founder @ Nextpeak Consulting
- 2016 -2017 Chief Data Officer @
- 2012 -2016 Director of CRM @
- 2010 -2012 Head of NPS and Operational Insights @
- 2007 -2010 Head of Insights and Customer Analytics @
- 2004 -2007 Head of Strategy and Insights @
- 2002 -2004 Head of Insights @
- 2001 -2002 Director and Co Founder @ Glacier Consulting
- 1998 -2001 Account Manager @
- 1996 -1998 Management Consultant @
Paul Allen Education
- University College Dublin
Professional Diploma in Leading Cultural Change & Ethical Behaviour
2022-2023 - Dublin City University
MBA (Strategy, Marketing, Economics, Accounting, Operations, HR and Leadership)
2002-2004 - Trinity College Dublin
BSc. (mgmt) (Strategic Marketing, Management, Consumer Psychology and Market Research)
Paul Allen Skills
- Market Research
- Customer Insight
- Strategy
- Customer Value
- Analytics
- CRM
- Customer Experience
- Customer Analysis
- Customer Experience Management
- Program Management
- Management
- Marketing Strategy
- Database Marketing
- Mobile Devices
- Marketing Research
- Mobile Marketing
- Digital Marketing
- Telecommunications
- Loyalty Programs
- Business Strategy
- Marketing
- Direct Marketing
- Digital Strategy
- Customer Retention
- Brand Equity
- Brand Management
- Segmentation
- Marketing Management
- Strategic Planning
- Competitive Analysis
- Consulting
- Product Management
- Data Visualization
- Consumer Insight
- Business Development
- Insight Generation
- Strategic Insights
- Employee Engagement
- Customer Service
- Project Management
- Business Systems
- Databases
- Business Analysis
- Customer Relationship Management Crm
- Data Analysis
- Customer Relationship Management
Paul Allen Summary
- Paul Allen, based in Ireland, is currently a Head of Customer Experience and Digital at Bord Gáis Energy. Paul Allen brings experience from previous roles at AIB, Nextpeak Consulting and Brandtone. Paul Allen holds a 2022 - 2023 Professional Diploma in Leading Cultural Change & Ethical Behaviour @ University College Dublin. With a robust skill set that includes Market Research, Customer Insight, Strategy, Customer Value, Analytics and more. Paul Allen has 1 emails on RocketReach.
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