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Patrick Williams Location
East Rochester, NY, US
Patrick Williams Work
Technical Support Specialist @ (July 2025 - Present)
Company Owner @ Patchworks Woodcraft (December 2014 - Present)
Technical Operations Monitoring and Support Manager @ (July 2022 - October 2023)
Project Analyst @ (February 2022 - June 2022)
Account Support Manager @ (April 2019 - September 2021)
Team Lead - Western NY @ (April 2016 - April 2019)
Retail Tech @ (August 2011 - April 2019)
Manager @ The Distillery (December 1999 - August 2011)
Patrick Williams Education
Monroe Community College
Associates Degree (Business Administration)
2004-2009
Patrick Williams Skills
Account Management
Agile Methodologies
Agile Project Management
Analytical Skills
Annual Reviews
Artificial Intelligence (AI)
Automation
Blockchain
Business Analysis
Business Analytics
Business Process Improvement
Cabling
Change Control
Cisco Certified
Cisco Meraki
Cisco Routers
Cisco UCS
Confluence
Contract Management
Contract Negotiation
Cross-Functional Team Building
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Service
Data Analysis
Data Center Infrastructure
Data Center Management
Data Center Operations
Data Centers
Data Visualization
Decentralization
Desktop Support
Distributed Systems
Documentation
Electro-mechanical Troubleshooting
Equipment Installation
Escalations Management
Ethernet
Executive Reporting
Field Installation
Field Supervision
Field Training
Field Work
Food and Beverage Operations
Forecasting
Geographic Information Systems (GIS)
Help Desk Support
IT Asset Management
IT Business Analysis
IT Networking
IT Project Implementation
IT Project Management
IT Projects
IT Service Management
Information Technology
Infrastructure Projects
Inventory Control
Inventory Management
KPI Reports
Leadership
Logistics Management
Mac & PC platforms
Management
Microsoft 365
Microsoft Office
Network Configuration
Network Troubleshooting
Networking
Operating Systems
Operations
Performance Monitoring
Pivot Tables
Pre-sales
Problem Management
Process Implementation
Profit & Loss Management
Project Management
Protocol Development
Remote Troubleshooting
Root Cause Analysis
SNMP
Service Levels
Service-Level Agreements (SLA)
ServiceNow
Solution Selling
Startups
Strategy Implementation
System Administration
Team Leadership
Team Management
Technical Support
Telecommunications
Training
Training & Development
Troubleshooting
VBA Excel
Vendor Management
Vendor Relations
Visual Basic for Applications (VBA)
Windows Desktop Administration
Patrick Williams Summary
Patrick Williams, based in East Rochester, NY, US, is currently a Technical Support Specialist at IK Systems. Patrick Williams brings experience from previous roles at Patchworks Woodcraft, Foundry, a Digital Currency Group Company, Greenlight Networks and NCR Corporation. Patrick Williams holds a 2004 - 2009 Associates Degree in Business Administration @ Monroe Community College. With a robust skill set that includes Account Management, Agile Methodologies, Agile Project Management, Analytical Skills, Annual Reviews and more. Patrick Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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