Patrick van Donselaar Email & Phone Number
Vice President, Global Head of Customer Efficiency, Intelligent Automation (AI) and Customer Support @ SAP
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Patrick van Donselaar Location
- Veenendaal, UT, NL
Patrick van Donselaar Work
- Vice President, Global Head of Customer Efficiency, Intelligent Automation (AI) and Customer Support @ (January 2023 - Present)
- Global Director of Customer Efficiency @ (April 2021 - January 2023)
- Director Global Communications @ (July 2020 - April 2021)
- Director Global Marketing and Communications @ (March 2019 - July 2020)
- Global Go-to-Market Manager and Principal IT Business Architect @ (January 2012 - March 2019)
- Business Practice Head and Senior Solution Consultant @ (October 2011 - September 2012)
- Senior Application Lifecycle Management and Solution Manager Consultant @ (August 2010 - September 2012)
- Senior SSM and Business Consultant @ (February 2011 - September 2011)
- Associate Director @ NewColutions Belgium (September 2009 - March 2011)
- Principal SAP Solution Manager Consultant @ NewColutions Belgium (April 2007 - March 2011)
- SAP Solution Manager Consultant and Client Manager @ Rodamco Europe (January 2008 - January 2011)
- Managing Consultant @ (October 2009 - August 2010)
- SAP Solution Manager Consultant for CIBER @ (March 2009 - April 2009)
- SAP Solution Manager Consultant @ ING Real Estate (October 2008 - January 2009)
- Solution Manager Consultant @ TNTpost (January 2007 - January 2009)
- SAP Solution Manager Consultant @ TNT-Post ICT Mail (January 2007 - January 2009)
- Solution Manager Consultant @ (January 2006 - January 2009)
- Information Technology Support Manager @ (January 2005 - January 2007)
- Information Technology Support Manager @ (January 2005 - January 2007)
- Supply Chain Coordinator and Database Manager @ (January 2002 - January 2005)
- Database Manager and IT Support Manager @ Harman International (January 2001 - January 2004)
- Order Entry Department Manager @ (January 2000 - January 2002)
- Media Producer and Head of Graphic Design @ Aandacht (January 1998 - January 2000)
Patrick van Donselaar Education
- NIMA, Nederlands Instituut voor Marketing
NIMA-A (Marketing)
1997-1998 - Christelijke Hogeschool Ede
BSc (Marketing and Communications)
1995-1998 - Neder Veluwe College
MBO (Marketing & Communicatie)
1994-1998
Patrick van Donselaar Skills
- Academic English
- Adobe Creative Suite
- Analytical Skills
- Artificial Intelligence (AI)
- Business Analysis
- Business Applications
- Business Development
- Business Process
- Business Process Improvement
- Change Management
- Cloud Computing
- Communication
- Corporate Branding
- Cross-functional Initiatives
- Customer Experience
- Customer Experience Management
- Customer Satisfaction
- Demand Generation
- ERP
- Enterprise Architecture
- Enterprise Resource Planning (ERP)
- Global Delivery
- Go-to-market-strategie
- IT Management
- IT Operations
- IT Service Management
- ITIL
- Innovation Development
- Interne en externe communicatie
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Management
- Marketing
- Marketingstrategie
- Microsoft Office
- Net Promoter Score
- Operational Excellence
- Organizational Design
- People Management
- Pre-sales
- Process Improvement
- Program Management
- Project Management
- Robotic Process Automation (RPA)
- SAP
- SAP ERP
- Service Delivery
- Service-Level Agreements (SLA)
- Strategic Planning
- Strategic Thinking
- Strategische communicatie
- Strategy
- Team Development
- Team Leadership
- Team Management
- Technology Leadership
- SQL
- Business Objects
- SAP Netweaver
- Requirements Analysis
- Business Intelligence
- SAP R/3
- Testing
- Enterprise Resource Planning Erp
- Pre Sales
- Integration
- SAP BW
- Marketingmanagement
- Go To Market Strategie
- Digitale Marketing
- Vraag Genereren
- Positionering
- Marketing Op Sociale Media
- International Marketing
- B2B Marketing
- Branding
- Merk En Identiteit
- Merkontwikkeling
- Merkbekendheid
- Enterprise Resource Planning
Patrick van Donselaar Summary
- Patrick van Donselaar, based in Veenendaal, UT, NL, is currently a Vice President, Global Head of Customer Efficiency, Intelligent Automation (AI) and Customer Support at SAP. Patrick van Donselaar brings experience from previous roles at SAP. Patrick van Donselaar holds a 1997 - 1998 NIMA-A in Marketing @ NIMA, Nederlands Instituut voor Marketing. With a robust skill set that includes Academic English, Adobe Creative Suite, Analytical Skills, Artificial Intelligence (AI), Business Analysis and more. Patrick van Donselaar has 2 emails on RocketReach.
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