Patrick Swain Email & Phone Number
Global Banking Practice Lead - Senior Business Consultant @ Perficient
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Patrick Swain Location
- Chapel Hill, NC, US
Patrick Swain Work
- Global Banking Practice Lead - Senior Business Consultant @ (August 2023 - Present)
- Head of U.S. Deposit Product and Credit Card First Party Collections, Executive Director - Operations @ (June 2013 - August 2023)
- Site Leader - Senior Risk Operations Manager @ (March 2012 - May 2013)
- Senior Vice President, Site Leader - Risk Operations @ (August 2009 - February 2012)
- Vice President - Risk Operations Manager, Partnership Collections @ (January 2007 - August 2009)
- Vice President @ (January 2006 - January 2007)
- Vice President - Operations @ (January 2001 - January 2006)
- Vice President @ (May 2000 - July 2001)
- Systems Analyst @ Wachovia, A Wells Fargo Company (September 1996 - May 1999)
Patrick Swain Education
- East Carolina University
MS (Economics)
1998-2000 - East Carolina University
Bachelor of Science (Economics)
1994-1998
Patrick Swain Skills
- Cross-functional Team Leadership
- Strategy Execution
- Operational Excellence
- Critical Thinking
- Business Process Improvement
- Make Things Happen
- Organization Skills
- English
- Finance
- Microsoft Excel
- High Performance Teams
- Vendor Relations
- Executive Leadership
- Customer Experience Management
- Customer Satisfaction
- Customer Experience
- Oral Communication
- Business Development
- Build Strong Relationships
- Customer Service Management
- Business Analysis
- Organizational Development
- Strategic Thinking
- Mentoring
- Problem Solving
- Written Communication
- Leadership Development
- Interpersonal Skills
- Diplomacy
- Communication
- Analytical Skills
- Training
- Staff Training
- Negotiation
- Performance Reviews
- Team Management
- Operations
- Key Performance Indicators
- Predictive Dialers (Aspect/Mosaix)
- Operations Management
- Credit Cards
- Strategic Planning
- Project Management
- Performance Management
- Product Development
- Customer Engagement
- Strategy
- Call Centers
- Executive Management
- Leadership
- Process Improvement
- Credit
- Management
- Vendor Management
- Business Continuity
- Business Process Outsourcing (BPO)
- Contract Review
- Fiscal Management
- Leading transformational change
- Operational Efficiency
- Operational Transformation
- Outsourcing
- Resource Allocation
- Risk Assessment
- Service Levels
- Stakeholder Management
- Forecasting
- Technology
- Private Label
- Collections
- Management Information Systems
- Predictive Dialers Aspect/Mosaix
- Retail
- Predictive Dialers
Patrick Swain Summary
- Patrick Swain, based in Chapel Hill, NC, US, is currently a Global Banking Practice Lead - Senior Business Consultant at Perficient. Patrick Swain brings experience from previous roles at Chase, Bank of America and Citi. Patrick Swain holds a 1998 - 2000 MS in Economics @ East Carolina University. With a robust skill set that includes Cross-functional Team Leadership, Strategy Execution, Operational Excellence, Critical Thinking, Business Process Improvement and more. Patrick Swain has 3 emails and 2 mobile phone numbers on RocketReach.
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