Manager, Product Marketing (WEM) @ (May 2013 - September 2014)
Director, Client Services @ (December 2009 - May 2013)
Customer Relations Manager @ Redcats (August 2004 - December 2009)
Patrick Russell Education
Indiana Wesleyan University
BS (Accounting)
Y Combinator
S20
Patrick Russell Skills
Account Management
Analysis
Brand Marketing
Business Analysis
Business Process Improvement
Business Strategy
CRM
Call Centers
Coaching
Competitive Analysis
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Enterprise Software
Forecasting
Go-to-market Strategy
Leadership
Management
Microsoft Excel
Microsoft Office
Operations Management
Outsourcing
Positioning
PowerPoint
Process Improvement
Product Marketing
Project Management
Public Speaking
Quality Assurance
Sales Enablement
Salesforce.com
Selling
Software as a Service (SaaS)
Solution Selling
Start-ups
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Team Leadership
Teamwork
Thought Leadership
Visio
Workforce Management
Patrick Russell Summary
Patrick Russell, based in Columbus, OH, US, is currently a Head of Value Engineering, Pricing and Packaging at Glia. Patrick Russell brings experience from previous roles at Speakwise, 8x8 and Intelligent.Services (YC S20) (dba Intelligent AnalytiCX). Patrick Russell holds a BS in Accounting @ Indiana Wesleyan University. With a robust skill set that includes Account Management, Analysis, Brand Marketing, Business Analysis, Business Process Improvement and more. Patrick Russell has 3 emails and 12 mobile phone numbers on RocketReach.
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