Patrick Kaiser Email
ITSM Service Owner and IT Service Manager @ Topsoe
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Patrick Kaiser Location
- Copenhagen, DK
Patrick Kaiser Work
- ITSM Service Owner and IT Service Manager @ (March 2022 - Present)
- Delivery Manager @ (February 2020 - March 2022)
- Senior Service Manager @ (August 2016 - January 2020)
- Advanced Support Center Analyst and Service Desk Team Coordinator @ (September 2013 - August 2016)
- Callcenter Agent (French, German, English @ IBM Denmark, Copenhagen, Denmark (August 2009 - August 2013)
Patrick Kaiser Education
- Commercial School Freiburg, Freiburg, Switzerland
Bachelor's degree (Finance, General)
1991-1994
Patrick Kaiser Skills
- Active Directory
- Application Programming Interfaces (API)
- BMC Remedy Administration
- Bmc Remedy
- Business Strategy
- ChatGPT
- Chatbot Design
- Cherwell Service Management (CSM)
- Communication
- Computerbetrieb
- Continuous Process Improvement
- Customer Service
- Customer Service Management
- Customer Support
- English
- Event Management
- Fehlerbehebung
- French
- German
- Helpdesk-Support
- IT Governance
- IT Service Management
- IT-Management
- IT-Service-Managment
- IT-Servicebereitstellung
- ITIL
- Incident Management
- KPI Reporting
- Kundendienst
- Marketing Strategy
- Microsoft 365
- Microsoft Excel
- Microsoft Office
- Microsoft Technologien
- Offboarding
- Project Management
- Projektmanagement
- ServiceNow
- Stakeholder Management
- Talent Management
- Teaching
- TopDesk
Patrick Kaiser Summary
- Patrick Kaiser, based in Copenhagen, DK, is currently a ITSM Service Owner and IT Service Manager at Topsoe. Patrick Kaiser brings experience from previous roles at NNIT and IBM Denmark, Copenhagen, Denmark. Patrick Kaiser holds a 1991 - 1994 Bachelor's degree in Finance, General @ Commercial School Freiburg, Freiburg, Switzerland. With a robust skill set that includes Active Directory, Application Programming Interfaces (API), BMC Remedy Administration, Bmc Remedy, Business Strategy and more. Patrick Kaiser has 4 emails on RocketReach.
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