Senior Director, Global Strategic Accounts @ (October 2022 - April 2024)
Senior Director of Customer Success @ (May 2022 - September 2022)
Director of Customer Success @ (October 2020 - April 2022)
Global Program Manager @ (September 2019 - May 2020)
Director, Corporate Services @ (October 2014 - March 2019)
Practice Lead, Implementation @ (March 2014 - March 2019)
Project Director @ (November 2012 - February 2014)
Director, Implementation and National Technical Services @ (November 2007 - April 2012)
Acting Director, Corporate Implementation @ (March 2007 - October 2007)
Project Manager and Quality and Productivity @ (February 2006 - February 2007)
Team Manager Projects - Manitoba and Saskatchewan @ (January 2003 - January 2006)
Senior Project Specialist and Implementation @ (January 2002 - December 2002)
Account Manager @ (March 2000 - December 2001)
Corporate Accountant @ (January 1998 - January 1999)
Sales Manager @ RadioShack (January 1994 - January 1998)
Patrick Hood Education
Oxford Brookes University
Global MBA (Continuing Education at the Degree Level in Business Management/Finance and/or a )
Patrick Hood Skills
BPO
Business Process Improvement
Change Management
Employee Benefits
Human Resources
HRIS
Leadership
Mentoring
Operations Management
Outsourcing
Payroll
Performance Management
Process Improvement
Program Management
Project Management
Six Sigma
Strategic Planning
Talent Management
Vendor Management
Organizational Effectiveness
Forecasting
Management
Business Development
New Business Development
Business Intelligence
Cross-functional Team Leadership
CRM
Integration
Customer Service
Analysis
Requirements Analysis
SDLC
Call Centers
Visio
Process Engineering
Requirements Gathering
Software Documentation
Relationship Management
Team Management
SaaS
Project Planning
Training
Governance
Sales Process
Software Project Management
PMP
Resource Management
Business Analysis
Microsoft Office
Cross Functional Team Leadership
Customer Relationship Management Crm
Human Resources Information Systems Hris
Customer Relationship Management
Human Resources Information Systems
Patrick Hood Summary
Patrick Hood, based in Manitoba, Canada, is currently a Senior Director, Customer Success - Strategic and Enterprise at Eptura. Patrick Hood brings experience from previous roles at Eptura and Canada Life. Patrick Hood holds a Global MBA in Continuing Education at the Degree Level in Business Management/Finance and/or a @ Oxford Brookes University. With a robust skill set that includes BPO, Business Process Improvement, Change Management, Employee Benefits, Human Resources and more. Patrick Hood has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Patrick Hood?
Find contact details for 700 million professionals.