Patrick Ferdig Email & Phone Number
Vice President, Commercial @ zenphi
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Patrick Ferdig Location
- Kirkland, WA, US
Patrick Ferdig Work
- 2026 -now Vice President, Commercial @
- 2018 -2026 Chief Customer Officer @
- 2020 -2024 Chief Customer Officer and Commercial Operations Executive @
- 2014 -2018 VP, Customer Success and Global Client Operations @
- 2011 -2014 VP, Global Customer Experience @
- 2008 -2011 Vice President, Customer Success @
- 2003 -2008 Director Global Services @
Patrick Ferdig Education
- University of South Dakota
Business Administration
Patrick Ferdig Skills
- Key Account Development
- Customer Loyalty
- Organizational Leadership
- Relationship Building
- Contact Centers
- Customer Journeys
- Customer Experience Management
- Customer Engagement
- Performance Management
- Customer Segmentation Strategy
- Sales Management
- Strategy
- Executive Level Management
- Leadership
- Customer Retention
- Partner Relationship Management
- Offshoring
- Leadership Development
- Business Transformation
- Artificial Intelligence (AI)
- Acquisition Integration
- Account Management
- Business Development
- Business Intelligence (BI)
- Business Process Improvement
- Change Management
- Coaching & Mentoring
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Acquisition
- Customer Experience
- Customer Experience Transformation
- Customer Interaction
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Risk Management
- Customer Satisfaction
- Emotional Intelligence
- Employee Engagement
- Executive Leadership
- Executive Management
- Management
- Outsourcing
- P&L Management
- Process Improvement
- Program Management
- Operational Excellence
- Organizational Development
- Revenue Retention
- Salesforce.com
- Software as a Service (SaaS)
- Strategic Partnerships
- Stakeholder Management
- Start-ups
- Strategic Leadership
- Strategic Planning
- Team Building
- Voice of the Customer
Patrick Ferdig Summary
- Patrick Ferdig, based in Kirkland, WA, US, is currently a Vice President, Commercial at Zenphi. Patrick Ferdig brings experience from previous roles at Renewal Rocket, 411 Locals, Nintex and Music Tribe. Patrick Ferdig holds a Business Administration @ University of South Dakota. With a robust skill set that includes Key Account Development, Customer Loyalty, Organizational Leadership, Relationship Building, Contact Centers and more. Patrick Ferdig has 1 emails and 1 mobile phone numbers on RocketReach.
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