Patrick Duffin Email & Phone Number
Customer Experience Manager @ Founders Software
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Patrick Duffin Location
- Buffalo, NY, US
Patrick Duffin Work
- Customer Experience Manager @ (May 2025 - Present)
- Customer Success Manager @ (November 2017 - March 2024)
- Technical Support Analyst @ (June 2014 - November 2017)
- Lead Consultant @ (January 2007 - June 2014)
Patrick Duffin Education
- University of Dayton
Bachelor of Science - Management Information Systems (Management Information Systems)
Patrick Duffin Skills
- Agile Methodologies
- Analytical Problem Solving
- Analytical Skills
- Business Analysis
- Business Intelligence
- Change Management
- Cloud Services
- Communication
- Consultative Approach
- Continuous Process Improvement
- Contract Renewal
- Creative Problem Solving
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Health
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Support
- ERP
- Enterprise Software
- Escalations Management
- Gainsight
- Higher Education
- Interpersonal Skills
- Net Promoter Scores
- Problem Solving
- Product Adoption
- Project Management
- Relationship Building
- Requirements Analysis
- Requirements Gathering
- Root Cause Analysis
- Root Cause Problem Solving
- SDLC
- Software Project Management
- Software as a Service (SaaS)
- Stakeholder Engagement
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy Alignment
- Technical Documentation
- Technical Sales Support
- Time to Value
- Training Delivery
- User Experience (UX)
- Value Propositions
- Voice of the Customer
- Written Communication
- Business Planning
- Taxation Planning
- Exit Strategies
- Business Advisory
- Accountants
- Business
- Accounting
- Corporate Tax
- Financial Reporting
- Cash Flow
- Financial Accounting
- Business Strategy
- Small Business
- Auditing
- Tax
- Finance
- New Business Development
- Business Development
- VAT
- Management
- Negotiation
Patrick Duffin Summary
- Patrick Duffin, based in Buffalo, NY, US, is currently a Customer Experience Manager at Founders Software. Patrick Duffin brings experience from previous roles at Ellucian. Patrick Duffin holds a Bachelor of Science - Management Information Systems in Management Information Systems @ University of Dayton. With a robust skill set that includes Agile Methodologies, Analytical Problem Solving, Analytical Skills, Business Analysis, Business Intelligence and more. Patrick Duffin has 2 emails and 1 mobile phone numbers on RocketReach.
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