2020 -
2020 Head Of Customer Success and Professional Services @
2017 -
2020 Customer Success Manager - Ireland @
2014 -
2017 Help Desk Manager (FM) @
2014 -
2014 Customer Service Helpdesk Manager @
2012 -
2013 Senior Account Executive @
2011 -
2012 Team Leader @
2012 -
2012 Customer Service and Administration @
2000 -
2009 General Manager @
Patrick Devlin Education
Dublin Business School
Advanced Diploma ( Project Management)
2009
-
2010
St.Davids CBS 1978
-
1983
Patrick Devlin Skills
Analytical Skills
Customer Engagement
Customer Support
Customer Satisfaction
Customer Experience
Voice of the Customer
Critical Thinking
Communication
Renewals
Problem Solving
Software as a Service (SaaS)
Security
Account Management
Sales Management
Customer Service Management
Operations Management
Team Management
Competency Based Interviewing
Project Management
IT Service Management
Team Building
P&L Budget Management
Call Centre Management
Biometrics
Security Audits
Business Development
Call Centers
Strategy
Sales
Leadership
Budgets
P&L Management
Marketing Strategy
Customer Service
Risk Management
Team Leadership
Contract Negotiation
Management
Change Management
Administration
Project Planning
Retail
Negotiation
Key Account Management
Customer Retention
Business Strategy
Contract Management
B2B
Coaching
CRM
CCTV
Alarm Systems
New Business Development
Physical Security
Sales Operations
Motivation
Loss Prevention
Marketing
Logistics
Solution Selling
Direct Sales
PowerPoint
Active Directory
Troubleshooting
Patrick Devlin Summary
Patrick Devlin, based in Dublin, IE, is currently a Senior Customer Success Manager at LiveCosts.com. Patrick Devlin brings experience from previous roles at Declaron, Zutec and LMC Group Ltd. Patrick Devlin holds a 2009 - 2010 Advanced Diploma in Project Management @ Dublin Business School. With a robust skill set that includes Analytical Skills, Customer Engagement, Customer Support, Customer Satisfaction, Customer Experience and more. Patrick Devlin has 2 emails and 2 mobile phone numbers on RocketReach.
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