Patrick Daykin Email & Phone Number
Director of Workforce Operations and Development @ Humana Government Business, Inc.
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Patrick Daykin Location
- Lunenburg, MA, US
Patrick Daykin Work
- 2025 -now Director of Workforce Operations and Development @
- 2021 -2025 Associate Director Workforce Management @
- 2015 -2021 Sr. Manager Workforce Management and Capacity Planning @
- 2013 -2015 Sr. Manager Real Time Operations and Workforce Management @
- 2012 -2013 Supervisor, Real Time Operations and Workforce Management @
- 2010 -2012 Sr. Forecast Analyst @
- 2009 -2010 Assistant Director @
- 2005 -2009 Manager, Travel Operations @
- 2000 -2002 Team Lead (Station Supervisor) @
Patrick Daykin Education
- American College of Education
Doctor of Education - Ed.D (Educational Leadership)
2022-2026 - University of Massachusetts Amherst
MBA (Business Administration)
2002-2004 - Bridgewater State University
Bachelor of Science (Aviation Management)
1996-2000
Patrick Daykin Skills
- Adult Learning Theory
- Training and Development (HR)
- Performance Management
- Educational Leadership
- Business Analytics
- Data Analysis
- Business Analysis
- Contact Centers
- Coaching
- Analytical Skills
- Microsoft Office
- Leadership Development
- Workforce Planning
- Employee Training
- Demand Planning
- Financial Forecasting
- People Development
- Team Leadership
- Forecasting
- Contract Negotiation
- Staff Management
- Crisis Management
- Dispute Resolution
- Task Management
- Call Center
- Operations Management
- Process Improvement
- Cross-functional Team Leadership
- Strategic Planning
- Budgets
- Workforce Management
- Call Centers
- Customer Experience
- Customer Satisfaction
- Leadership
- Project Management
- Outsourcing
- Training
- Management
- Strategy
- Microsoft Excel
- Microsoft PowerPoint
- Sales
- Cross Functional Team Leadership
- Microsoft Word
- SQL
- Project Planning
- Customer Service
Patrick Daykin Summary
- Patrick Daykin, based in Lunenburg, MA, US, is currently a Director of Workforce Operations and Development at Humana Government Business, Inc.. Patrick Daykin brings experience from previous roles at Humana Government Business, Inc. and Comcast Cable. Patrick Daykin holds a 2022 - 2026 Doctor of Education - Ed.D in Educational Leadership @ American College of Education. With a robust skill set that includes Adult Learning Theory, Training and Development (HR), Performance Management, Educational Leadership, Business Analytics and more. Patrick Daykin has 4 emails and 2 mobile phone numbers on RocketReach.
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