It Help Desk Supervisor @ (August 2018 - May 2019)
Service Desk Supervisor @ (February 2018 - August 2018)
Customer Care Supervisor @ (April 2016 - March 2018)
IT Recruiter @ (August 2015 - March 2016)
Level II Technical Support Engineer @ (March 2014 - March 2015)
NOC Supervisor @ (December 2010 - January 2013)
Night Manager @ (August 2008 - December 2010)
Sr. Technical Support Representative @ (October 2007 - August 2008)
Technical Support Representative @ (March 2006 - October 2007)
Patrick Baldwin Education
Western International University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2012-2016
Christopher Newport University
Bachelor's Degree (Computer Science)
2000-2005
Patrick Baldwin Skills
Active Directory
Apache
Call Centers
Cisco Technologies
Cloud Computing
Computer Hardware
Customer Service
DNS
Data Center
Databases
Disaster Recovery
Firewalls
Hardware
IT Recruiter
Information Technology
Integration
Interviews
LAN-WAN
Leadership
Linux
Management
Microsoft Office
Microsoft Word
Network Administration
Network Engineering
Network Security
Networking
One on one coaching
Operations Management
Personal Coaching
Process Improvement
Progressive Discipline
Security
Servers
SharePoint
Software Documentation
Switches
System Administration
TCP/IP
Technical Support
Telecommunications
Training
Troubleshooting
VMware
VPN
Virtualization
Visio
VoIP
Windows
Windows Server
Wireless Networking
Cards
Unix
Lan Wan
Patrick Baldwin Summary
Patrick Baldwin, based in Phoenix, AZ, US, is currently a Operations Manager at Salesforce (contract). Patrick Baldwin brings experience from previous roles at Salesforce (contract), Aetna, NVision Networking Inc. and Progress Residential. Patrick Baldwin holds a 2012 - 2016 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ Western International University. With a robust skill set that includes Active Directory, Apache, Call Centers, Cisco Technologies, Cloud Computing and more. Patrick Baldwin has 1 emails and 1 mobile phone numbers on RocketReach.
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