Patrick B. Email
Director of Customer Support @ Adoreal
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Patrick B. Location
- United States
Patrick B. Work
- Director of Customer Support @ (September 2025 - Present)
- Manager of Customer Service @ (March 2024 - September 2025)
- Manager of Client Services @ (March 2020 - March 2024)
- Client Services Manager @ Omnigo Software (August 2017 - March 2020)
- Volunteer @ Second Hand Purrs (January 2010 - January 2020)
- Customer Support Manager @ (August 2016 - August 2017)
- Customer Support Manager @ My Life, My Plan (January 2010 - October 2016)
Patrick B. Education
- University of Wisconsin-Milwaukee
Bachelor's degree
Patrick B. Skills
- Account Management
- Analytical Skills
- Attention to Detail
- Business Development
- Business Relations
- Business Relationship Management
- Business Reviews
- Business-to-Business (B2B)
- CSM
- Client Onboarding
- Client Relations
- Client Services
- Coaching
- Coaching & Mentoring
- Communication
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Contact
- Customer Engagement
- Customer Experience
- Customer Experience Management
- Customer Facing Roles
- Customer Follow-Up
- Customer Interaction
- Customer Liaison Skills
- Customer Loyalty
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Success
- Customer Support
- Customer-Focused Service
- Data Entry
- Electronic Medical Record (EMR)
- Enterprise Account Management
- Enterprise Software
- Expansion Strategies
- Google Workspace
- HTML
- Health Monitoring
- Healthcare Industry
- Helping Clients
- High Performance Teams
- HubSpot
- Implementation Experience
- Information Technology
- Interpersonal Communication
- Interpersonal Skills
- Jira
- Leadership
- Management
- Manuals
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Networking
- Onboarding
- Oral Communication
- Order Management
- Organization Skills
- Performance Metrics
- Performance Motivation
- Presentations
- Problem Solving
- Project Management
- Quarterly Reviews
- Records Management
- Relationship Building
- Relationship Development
- Remote Team Management
- Renewals
- SaaS Development
- Salesforce Reporting
- Salesforce Service Cloud
- Salesforce.com
- Slack
- Software Implementation
- Software Industry
- Software as a Service (SaaS)
- Strategic Partnerships
- Strategic Thinking
- Team Development
- Team Leadership
- Teamwork
- Technical Skillset
- Technology Adoption
- Technology Implementation
- Training
- Troubleshooting
- Upselling
- User Adoption
- Voice of the Customer
- Wrike
- Written Communication
- Yext
- Zendesk
Patrick B. Summary
- Patrick B., based in United States, is currently a Director of Customer Support at Adoreal. Patrick B. brings experience from previous roles at EVPassport, PatientTrak, Omnigo Software and Second Hand Purrs. Patrick B. holds a Bachelor's degree @ University of Wisconsin-Milwaukee. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Business Development, Business Relations and more.
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