Patrick Au Email & Phone Number
Customer Success Manager @ Collectly, Inc.
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Patrick Au Location
- Hoffman Estates, IL, US
Patrick Au Work
- Customer Success Manager @ (July 2024 - Present)
- Onboarding Specialist @ (June 2024 - July 2024)
- Onboarding and Support Specialist @ (May 2023 - June 2024)
- Enterprise Support Analyst @ (April 2022 - May 2023)
- Customer Support Specialist @ (December 2020 - March 2022)
- Senior Customer Service Engineer @ Pragma-IT (July 2016 - March 2020)
- Customer Service Engineer @ Pragma-IT (September 2010 - June 2016)
- Medical Records Coordinator @ National Home Health Services (March 2009 - September 2010)
Patrick Au Education
- Northeastern Illinois University
Bachelor of Science (BS) (Business Administration and Management, General)
2008-2010 - University of Illinois Chicago
Liberal Arts and Sciences/Liberal Studies
2005-2007
Patrick Au Skills
- Analysis
- Camtasia
- Client Onboarding
- Communication
- Creative Problem Solving
- Customer Onboarding
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Entry
- Deadline Oriented
- Diversity & Inclusion
- EMR Training
- Easily Adaptable
- Electronic Medical Record (EMR)
- English
- Event Management
- Freshdesk
- Healthcare Industry
- Help Desk Support
- Intercom
- Jira
- Live Events
- Manual Testing
- Marketing
- Medical Records
- Medical Terminology
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Oral Communication
- Order Tracking
- PhpMyAdmin
- PowerPoint
- Problem Solving
- Product Support
- Public Speaking
- Relationship Building
- Remote User Support
- Research
- Software Implementation
- Software Testing
- Software as a Service (SaaS)
- SpotMe
- SpotMe Anywhere - Enterprise Event Software Solution
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- User Acceptance Testing
- Windows
- Zendesk
- Outlook
Patrick Au Summary
- Patrick Au, based in Hoffman Estates, IL, US, is currently a Customer Success Manager at Collectly, Inc.. Patrick Au brings experience from previous roles at Collectly, Inc., Bullhorn and SpotMe. Patrick Au holds a 2008 - 2010 Bachelor of Science (BS) in Business Administration and Management, General @ Northeastern Illinois University. With a robust skill set that includes Analysis, Camtasia, Client Onboarding, Communication, Creative Problem Solving and more. Patrick Au has 3 emails and 2 mobile phone numbers on RocketReach.
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