Patricia Smith Email & Phone Number
Vice President of Customer Care and Experience @ Purpose Financial
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Patricia Smith Location
- Boiling Springs, SC, US
Patricia Smith Work
- 2021 - 2021 Senior Director of Customer Care @
- 2021 - now Vice President of Customer Care and Experience @
- 2015 - 2021 Director of Online Operations and Customer Care @
- 2011 - 2015 Senior Project Manager @ Advance America
- 2009 - 2011 Project Manager and Asset Performance PMO Manager @ Ally
- 1998 - 2011 Lead Business Analyst, Unit Manager and Customer Service Represenative @ GMAC/Ally
Patricia Smith Education
- Baker College Center for Graduate Studies
MBA (Business Management)
2004 - 2006 - Northwood University
BA (Business Management)
2000 - 2003
Patricia Smith Skills
- Vendor Management
- Project Management
- Quality Assurance
- PMO
- Agile Methodologies
- Process Improvement
- Risk Management
- Business Analysis
- Six Sigma
- SDLC
- Visio
- Process Engineering
- Team Leadership
- Team Building
- Management
- PMP
- Project Planning
- Leadership
- Project Portfolio Management
- Software Project Management
- Requirements Gathering
- Resource Management
- Team Management
- Governance
- Call Centers
- Financial Services
- Strategy
- Enterprise Architecture
- Databases
- Program Management
- Business Process Improvement
- Executive Management
- Requirements Analysis
- Operations Management
- Change Management
- Agile Project Management
- Customer Service
- Software Documentation
- Portfolio Management
- MS Project
- Analysis
- Cross-functional Team Leadership
- IT Service Management
- Outsourcing
- User Acceptance Testing
- Training
- Relationship Management
- Customer Satisfaction
- Product Development
- Scrum
- Microsoft Word
- Cross Functional Team Leadership
Patricia Smith Summary
- Patricia Smith, based in Boiling Springs, SC, US, is currently a Vice President of Customer Care and Experience at Purpose Financial. Patricia Smith brings experience from previous roles at Purpose Financial, Advance America and Ally. Patricia Smith holds a 2004 - 2006 MBA in Business Management @ Baker College Center for Graduate Studies. With a robust skill set that includes Vendor Management, Project Management, Quality Assurance, PMO, Agile Methodologies and more. Patricia Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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Others Named Patricia Smith
Patricia Smith
Chief Executive Officer
Washington, DC, US
Patricia Smith
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Portland, OR, US
Top Purpose Financial Employees
Jeffrey Allen
VP Client Acquisition
Atlanta, GA, US
Laura McCutcheon
VP of Marketing
Spartanburg, SC, US
David Hicks
Vice President, Technical Operations
Greenville, SC, US
John Y
VP of Data
Overland Park, KS, US
Leigh Santanello
EVP, Human Resources
South Carolina, United States
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