Patricia Smith Email & Phone Number
Vice President of Customer Care and Experience @ Purpose Financial
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Patricia Smith Location
- Boiling Springs, SC, US
Patricia Smith Work
- Vice President of Customer Care and Experience @ (December 2021 - Present)
- Senior Director of Customer Care @ (June 2021 - December 2021)
- Director of Online Operations and Customer Care @ (September 2015 - June 2021)
- Senior Project Manager @ Advance America (July 2011 - September 2015)
- Project Manager and Asset Performance PMO Manager @ Ally (August 2009 - July 2011)
- Lead Business Analyst, Unit Manager and Customer Service Represenative @ GMAC/Ally (June 1998 - July 2011)
Patricia Smith Education
- Baker College Center for Graduate Studies
MBA (Business Management)
2004-2006 - Northwood University
BA (Business Management)
2000-2003
Patricia Smith Skills
- Vendor Management
- Project Management
- Quality Assurance
- PMO
- Agile Methodologies
- Process Improvement
- Risk Management
- Business Analysis
- Six Sigma
- SDLC
- Visio
- Process Engineering
- Team Leadership
- Team Building
- Management
- PMP
- Project Planning
- Leadership
- Project Portfolio Management
- Software Project Management
- Requirements Gathering
- Resource Management
- Team Management
- Governance
- Call Centers
- Financial Services
- Strategy
- Enterprise Architecture
- Databases
- Program Management
- Business Process Improvement
- Executive Management
- Requirements Analysis
- Operations Management
- Change Management
- Agile Project Management
- Customer Service
- Software Documentation
- Portfolio Management
- MS Project
- Analysis
- Cross-functional Team Leadership
- IT Service Management
- Outsourcing
- User Acceptance Testing
- Training
- Relationship Management
- Customer Satisfaction
- Product Development
- Scrum
- Microsoft Word
- Cross Functional Team Leadership
Patricia Smith Summary
- Patricia Smith, based in Boiling Springs, SC, US, is currently a Vice President of Customer Care and Experience at Purpose Financial. Patricia Smith brings experience from previous roles at Purpose Financial, Advance America and Ally. Patricia Smith holds a 2004 - 2006 MBA in Business Management @ Baker College Center for Graduate Studies. With a robust skill set that includes Vendor Management, Project Management, Quality Assurance, PMO, Agile Methodologies and more. Patricia Smith has 2 emails on RocketReach.
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