Head of Customer Contact Contact and Technical Support @ SNS Bank
Patricia Devlaeminck's Education
VU University Amsterdam
Faculty of Social Sciences, Organisational Change (Post Academic Module)
2015 - 2015
UNLP
Certified NLP practitioner (Training, Coaching and Communication)
2014 - 2014
Nyenrode Business University
Customer Centricity
2013 - 2013
COPC Inc.
COPC Registered Coördinator (High Performance Standard for Customer Operations)
2011 - 2011
Lean Six Sigma
Yellow Belt (Business Process Improvement)
2011 - 2011
TIAS School for Business and Society
Business Administration and Management, General
2005 - 2005
Mastercard Academy
Payment Services - cards
2004 - 2004
Brad Cleveland Incoming Calls Management Institute
Call Center Management
1999 - 1999
IBO Business School
Business Administration and Management, General
1998 - 1999
NIBE-SVV Opleidingen
Banking and Financial Support Services
1997 - 1998
Patricia Devlaeminck's Skills
Leadership
Customer Experience
PowerPoint
Banking
Consulting
Interim Management
Insurance
Business Analysis
Process Improvement
Customer Relationship Management
Patricia Devlaeminck's Summary
Patricia Devlaeminck, based in Vlijmen, NB, NL, is currently a Operations Leader EMEA at Aon, bringing experience from previous roles at vidaXL, de Volksbank and SNS Bank. Patricia Devlaeminck holds a 2015 - 2015 Faculty of Social Sciences, Organisational Change in Post Academic Module @ VU University Amsterdam. With a robust skill set that includes Leadership, Customer Experience, PowerPoint, Banking, Consulting and more, Patricia Devlaeminck contributes valuable insights to the industry. Patricia Devlaeminck has 4 emails and 2 mobile phone numbers on RocketReach.