Patchworks Information

Patchworks is the ecommerce-native integration and automation platform. We help retailers and brands connect their commerce stack - ecommerce, ERP, WMS, 3PL, POS and marketplaces - orchestrate workflows across it, and move faster. As businesses scale, technology ecosystems become increasingly complex. Disconnected systems and manual handoffs create operational friction that slows growth and limits innovation. Patchworks provides a single platform to connect applications, automate processes and orchestrate data across the business, giving teams the visibility, control and flexibility they need to operate efficiently. More than 1,700 brands run on Patchworks, with 500+ pre-built connectors to platforms including Shopify, NetSuite, SAP, Sage and Microsoft Dynamics. Patchworks is Shopify's only Certified Technology Partner for integrations. Where a connector does not exist, Connector Builder creates one for any API without code, and Process Flows orchestrate multi-directional, event-driven data journeys on a visual canvas. Patchworks is also AI-native. AI Studio turns plain-English prompts into live process flows, AI agents automate integration work autonomously, and our MCP server gives AI tools secure, governed access to commerce data - so integration stops being a bottleneck and becomes the foundation for AI initiatives. Built for enterprise scale since 2014: serverless infrastructure, 99.9% uptime, full observability across every endpoint, ISO/IEC 27001 and SOC 2 Type II certified, GDPR compliant, and a member of the MACH Alliance. From simple system integrations to complex, AI-powered workflows, everything runs through a single platform designed to support growth, improve operational efficiency and enable businesses to adapt faster.