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Pat Mallon Location
Langhorne, PA, US
Pat Mallon Work
2023 -now Sr. Manager Global BPO Services @
2022 -2023 Vice President of Business Development @
2018 -2022 Vice President Business Development @
2010 -2017 Global Vice President Insurance and Healthcare @ Sykes
2006 -2010 Senior Vice President of Sales @ Sykes
1985 -2006 Executive Vice President , General Manager and Corporate Officer @
Pat Mallon Education
Penn State Great Valley
Certificate (Project Management)
1998-1999
Eastern University
B.A. (Organizational Management)
1991-1993
Pat Mallon Skills
Forecasting
Customer Service
Sales
Project Management
Account Management
Business Development
Direct Sales
Business Planning
Change Management
Contract Negotiation
Strategy
Leadership
Team Building
CRM
Product Management
Management
Strategic Planning
Sales Management
Team Leadership
Sales Operations
Competitive Analysis
Call Centers
Lead Generation
Salesforce.com
Outsourcing
Program Management
B2B
P&L Management
Marketing Strategy
Recruiting
Operations Management
Marketing
Budgets
Vendor Management
Consulting
Customer Satisfaction
Human Resources
Customer Retention
Project Planning
Customer Experience
Mergers & Acquisitions
Process Improvement
BPO
Solution Selling
Executive Management
Strategic Partnerships
Workforce Management
Start-ups
Cross-functional Team Leadership
Sales Process
Call Center
Cross Functional Team
Profit
Start Ups
Healthcare
Team Management
Offshoring
Financial Services
Operations
Professional Services
New Business Development
Cross Functional Team Leadership
Business Process
Enterprise Software
Business Process Improvement
Customer Acquisition
SaaS
Call Center Development
Solution Development
Analytics
Mergers and Acquisitions
Selling
Pat Mallon Summary
Pat Mallon, based in Langhorne, PA, US, is currently a Sr. Manager Global BPO Services at Olympus Corporation. Pat Mallon brings experience from previous roles at Continuum Global Solutions, TELUS International and Sykes. Pat Mallon holds a 1998 - 1999 Certificate in Project Management @ Penn State Great Valley. With a robust skill set that includes Forecasting, Customer Service, Sales, Project Management, Account Management and more. Pat Mallon has 1 emails and 2 mobile phone numbers on RocketReach.
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