Pat Larson Email & Phone Number
CX Specialist @ Driva Solutions, LLC
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Pat Larson Location
- Fort Worth, TX, US
Pat Larson Work
- CX Specialist @ (September 2020 - Present)
- Guest Experience @ (March 2017 - June 2024)
- Senior Director, Customer Experience - Communications Centers @ (October 2014 - September 2016)
- VP, Customer Experience and Community Management @ (January 2005 - January 2014)
- Consultant @ (January 2002 - January 2005)
- VP, PMO Nordstrom Product Group @ (January 2000 - January 2002)
- VP, Six Sigma Quality Retail Financial Services @ (January 1995 - January 2000)
- Quality Manager, Americas Customer Service Organization @ (January 1994 - January 1996)
- Director, Customer Satisfaction @ (January 1991 - January 1993)
- Customer Service Operations and Business Process Improvement @ (January 1975 - January 1991)
Pat Larson Education
- Syracuse University
Bachelor of Science (B.S.) (Marketing, Operations Research, Statistics)
- Syracuse University
MBA/BS (Organization Effectiveness)
Pat Larson Skills
- Account Management
- Analytics
- Brand Loyalty
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Call Centers
- Change Management
- Competitive Analysis
- Consumer Insights
- Cross-functional Team Leadership
- Customer Acquisition
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Executive Management
- Lead Generation
- Leadership
- Market Research
- New Business Development
- P&L Management
- Process Improvement
- Product Management
- Product Marketing
- Relationship Management
- SaaS
- Sales Operations
- Segmentation
- Service Operations
- Six Sigma
- Strategic Partnerships
- Strategy
- Vendor Management
- Voice of the Customer
Pat Larson Summary
- Pat Larson, based in Fort Worth, TX, US, is currently a CX Specialist at Driva Solutions. Pat Larson brings experience from previous roles at Seattle Mariners, American Medical Response, Wells Fargo and Driva Solutions. Pat Larson holds a Bachelor of Science (B.S.) in Marketing, Operations Research, Statistics @ Syracuse University. With a robust skill set that includes Account Management, Analytics, Brand Loyalty, Business Development, Business Process Improvement and more. Pat Larson has 3 emails and 2 mobile phone numbers on RocketReach.
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