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Parentline is a confidential telephone service providing professional counselling and support for parents and carers of children in Queensland and the Northern Territory. The service commenced in Queensland in April 1996 and extended to the Northern Territory in May 2004. Counsellors respond on average to 210 calls each week concerning a range of issues including: parenting strategies for challenging behaviours parent-child relationships custody and access, and the emotional well-being of children and young people Parents, carers and family members have direct access to qualified counsellors and can choose to speak with either a male or female counsellor. They are also able to arrange to call back and speak with the same counsellor to work through their issues. Parentline is a BoysTown service and receives funding support from the Queensland and Northern Territory Governments. Call Parentline on 1300 30 1300, from 8am to 10pm, seven days a week for the cost of a local call. Note: If you are visiting this website from a state other than Queensland or the Northern Territory, follow this link to view other Parentline services throughout Australia. Browse through the links below to find out more about Parentline.

Parentline Questions

The Parentline annual revenue was $9.6 million in 2026.

Parentline is based in Brisbane, Queensland.

The NAICS codes for Parentline are [62419, 6241, 62, 624].

The SIC codes for Parentline are [832, 83].

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