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Parallel helps growing businesses build dedicated offshore teams in the Philippines. We provide a lean, flexible and transparent alternative to traditional offshoring — helping businesses access great talent without the unnecessary overhead and rigid structures of traditional BPOs. We manage the infrastructure behind your team, including recruitment, local employment, payroll, statutory requirements, benefits, HR and ongoing employee support. You manage the day-to-day work and build the team into your business. We have particular experience across: • Digital & Marketing — social media, paid media, SEO/GEO, content, eCommerce and development • Customer Experience — customer service, customer success and eCommerce support • Technical Support — IT support, service desk, technical support and development We also recruit across a broader range of professional roles including finance, operations and administration. Our model is WFH-first, open-book and designed around the way your business actually works. And our support doesn’t stop once someone is hired — we continue supporting your offshore team through regular check-ins, HR support and employee wellbeing initiatives. That’s Modern Offshoring: the right people, the right roles and the right structure. Thinking about building an offshore team? Let’s talk.

Parallel Outsourcing Solutions Questions

Glen Robinson is the Chief Customer Officer of Parallel Outsourcing Solutions.

8 people are employed at Parallel Outsourcing Solutions.

Parallel Outsourcing Solutions is based in Sydney, New South Wales.

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