Associate Vice President – Operations @ (October 2008 - February 2011)
Service Manager @ Hewitt Associates Pvt Ltd (March 2008 - October 2008)
Manager – Operations @ (September 2006 - March 2008)
Manager – Operations @ (January 2002 - September 2006)
Process Executive @ (August 2000 - January 2002)
Pankaj Mathur Education
College of Vocational Studies, Delhi University, Delhi
Graduation (Entrepreneurship and Small Business)
1996-1999
Frank Anthony Public School
ISC (Commerce)
1984-1996
Pankaj Mathur Skills
Six Sigma
Process Excellence
Transition Management
Management
Change Management
BPO
Project Planning
Service Delivery
Vendor Management
Leadership
Offshoring
Outsourcing
Business Transformation
IT Service Management
Team Management
CRM
Call Centers
Business Process Improvement
Forecasting
Operations Management
Performance Management
Process Improvement
Resource Management
Operations
Customer Relationship Management Crm
Microsoft Office
Business Process Outsourcing Bpo
Business Process
Services
Photoshop
Web Design
InDesign
Contact Centers
Graphic Design
Microsoft Excel
Customer Relationship Management
Business Process Outsourcing
Pankaj Mathur Summary
Pankaj Mathur, based in Hyderabad, IN, is currently a Head – Global Delivery, Design and Automation at Kantar Operations. Pankaj Mathur brings experience from previous roles at Convergys, Sopra Steria, Hewitt Associates Pvt Ltd and Bank of America. Pankaj Mathur holds a 1996 - 1999 Graduation in Entrepreneurship and Small Business @ College of Vocational Studies, Delhi University, Delhi. With a robust skill set that includes Six Sigma, Process Excellence, Transition Management, Management, Change Management and more. Pankaj Mathur has 2 emails and 1 mobile phone numbers on RocketReach.
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