Pam Summers Email
Sr Consumer Care Operations Manager @ Weber Inc.
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Pam Summers Location
- Chicago, IL, US
Pam Summers Work
- Sr Consumer Care Operations Manager @ (September 2021 - Present)
- Customer Service Supervisor @ (May 2021 - September 2021)
- Sr Operations Manager Consumer Care @ (September 2021 - Present)
- Area Manager @ (November 2020 - May 2021)
- Continuous Improvement Manager @ (June 2018 - November 2020)
- Contact Center Manager @ (February 2014 - June 2018)
- Contact Center Supervisor @ (January 2006 - February 2014)
- Call Center Specialist @ (February 2005 - January 2006)
- Store Manager @ (August 1991 - January 2005)
Pam Summers Education
- Southern Illinois University, Carbondale
Bachelor of Science - BS (Interior Design)
1987-1991
Pam Summers Skills
- Analytical Skills
- Analytics
- Business Planning
- Business Process Improvement
- Call Center Development
- Change Management
- Collaborative Problem Solving
- Communication
- Communications Strategy
- Contact Center Operations
- Contact Centers
- Continuous Improvement
- Creative Problem Solving
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Data Analytics
- Design
- Employee Training
- Enablement
- Hospitality
- Inventory Management
- Key Performance Indicators
- Leadership
- Management
- Managing Associates
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Multi-Store Operations
- New Hire Orientations
- Onboarding
- Problem Management
- Problem Solving
- Process Improvement
- Relationship Building
- Retail
- Retail Operations
- Retail Sales
- SAP
- SAP BusinessObjects
- SAP C/4HANA
- SAP Sales & Distribution
- Sales
- Store Management
- Team Building
- Team Leadership
- Teamwork
- Time Management
- Training
- Training & Development
Pam Summers Summary
- Pam Summers, based in Chicago, IL, US, is currently a Sr Consumer Care Operations Manager at Weber Inc.. Pam Summers brings experience from previous roles at Weber Inc., Weber Blackstone, Amazon Fullfilment Center and American Hotel Register Company. Pam Summers holds a 1987 - 1991 Bachelor of Science - BS in Interior Design @ Southern Illinois University, Carbondale. With a robust skill set that includes Analytical Skills, Analytics, Business Planning, Business Process Improvement, Call Center Development and more. Pam Summers has 1 emails on RocketReach.
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