Pam Roberts Email & Phone Number
Director Global Service Desk and Deskside Services @ McKesson
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Pam Roberts Location
- Burleson, TX, US
Pam Roberts Work
- Director Global Service Desk and Deskside Services @ (September 2021 - Present)
- Director Technical Support Center and Answering Services @ (May 2013 - September 2021)
- Help Desk Director @ (May 2010 - April 2013)
- Service Desk Regional Manager @ (December 2008 - May 2010)
- Associate Development Manager @ (August 2005 - May 2010)
- Service Desk Process Manager @ (August 2004 - August 2005)
- National Remote Center Manager @ (July 1997 - August 2004)
- Help Desk Manager @ (January 1989 - January 1997)
Pam Roberts Education
-
Associates (Ministry, Education)
1975-1977 - Burleson High School 1971-1975
Pam Roberts Skills
- Active Directory
- BMC Remedy
- Business Analysis
- Business Intelligence
- Business Process Improvement
- CRM
- Call Centers
- Change Management
- Cloud Computing
- Customer Satisfaction
- Disaster Recovery
- Enterprise Architecture
- Help Desk Support
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Incident Management
- Information Technology
- Integration
- Leadership
- Management
- Networking
- Outsourcing
- PMO
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Quality Assurance
- Requirements Analysis
- Resource Management
- Risk Management
- SaaS
- Security
- Service Delivery
- Service Desk
- Service Management
- SharePoint
- Sla
- Software Documentation
- Software Project Management
- Solution Architecture
- Team Leadership
- Team Management
- Technical Support
- Training
- Vendor Management
- Visio
Pam Roberts Summary
- Pam Roberts, based in Burleson, TX, US, is currently a Director Global Service Desk and Deskside Services at McKesson. Pam Roberts brings experience from previous roles at Baylor Scott & White Health, Aig and Dell Technologies. Pam Roberts holds a 1975 - 1977 Associates in Ministry, Education. With a robust skill set that includes Active Directory, BMC Remedy, Business Analysis, Business Intelligence, Business Process Improvement and more. Pam Roberts has 1 emails and 1 mobile phone numbers on RocketReach.
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