Pam Gregory Email & Phone Number
Head Of Customer Service Operations @ O2
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Pam Gregory Location
- Altrincham, GB
Pam Gregory Work
- Head Of Customer Service Operations @ (May 2018 - Present)
- Head of Customer Service @ (August 2013 - Present)
- Head of Mortgage Operations Contact Centres @ (November 2010 - July 2013)
- Director @ Pamela Gregory Associates LTD (November 2010 - November 2010)
- Head of Customer Relations @ (October 2008 - July 2010)
- Interim Head of New Business @
- Interim Head of Sales Operations @ (September 2005 - December 2006)
- Operations Director @ Finder (November 2004 - August 2005)
- Group Customer Services Director @ Barclays Bankconsultancy (October 2000 - August 2002)
- Consultant @ Pamela Gregory Associates LTD (January 2000 - January 2002)
- Telemarketing Operations Review Manager @ (May 1999 - August 2000)
- Centre Director @ (February 1997 - May 1999)
- Call Centre Operations Manager @ (January 1996 - February 1997)
- National Sales Operations Manager @ (January 1993 - January 1996)
Pam Gregory Education
- Lancaster & Morecambe College
Pam Gregory Skills
- BPO
- Banking
- Business Analysis
- Business Development
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Culture Change
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Direct Marketing
- Employee Engagement
- Employee Training
- Financial Services
- Governance
- Human Resources
- Lead Generation
- Leadership
- Management
- Management Consulting
- Mergers & Acquisitions
- New Business Development
- Operations Management
- Outsourcing
- Performance Improvement
- Performance Management
- Process Improvement
- Project Delivery
- Project Management
- Recruiting
- Relationship Management
- Sales
- Sales Management
- Sales Operations
- Service Delivery
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Telecommunications
- Telemarketing
- Training
- Business Process
- Mergers and Acquisitions
Pam Gregory Summary
- Pam Gregory, based in Altrincham, GB, is currently a Head Of Customer Service Operations at O2. Pam Gregory brings experience from previous roles at British Gas, Uk Asset Resolution Limited, Pamela Gregory Associates LTD and Mercer. Pam Gregory holds a Lancaster & Morecambe College. With a robust skill set that includes BPO, Banking, Business Analysis, Business Development, Business Process Improvement and more. Pam Gregory has 1 emails and 1 mobile phone numbers on RocketReach.
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