Pam Gregory Email & Phone Number
Head Of Customer Service Operations @ O2
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Pam Gregory Location
- Altrincham, GB
Pam Gregory Work
- 2018 - now Head Of Customer Service Operations @
- 2013 - now Head of Customer Service @
- 2010 - 2013 Head of Mortgage Operations Contact Centres @
- 2010 - 2010 Director @ Pamela Gregory Associates LTD
- 2008 - 2010 Head of Customer Relations @
- 2008 Interim Head of New Business @
- 2005 - 2006 Interim Head of Sales Operations @
- 2004 - 2005 Operations Director @ Finder
- 2000 - 2002 Group Customer Services Director @ Barclays Bankconsultancy
- 2000 - 2002 Consultant @ Pamela Gregory Associates LTD
- 1999 - 2000 Telemarketing Operations Review Manager @
- 1997 - 1999 Centre Director @
- 1996 - 1997 Call Centre Operations Manager @
- 1993 - 1996 National Sales Operations Manager @
Pam Gregory Education
- Lancaster & Morecambe College
Pam Gregory Skills
- Leadership
- Customer Experience
- Direct Marketing
- BPO
- Banking
- Stakeholder Management
- Business Transformation
- Employee Engagement
- Human Resources
- Call Center
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Relationship Management
- Business Development
- Team Management
- Team Leadership
- Process Improvement
- Lead Generation
- Strategic Planning
- Strategy
- Financial Services
- Telemarketing
- Sales Management
- Management Consulting
- Operations Management
- Contact Centers
- New Business Development
- Business Process
- Change Management
- Training
- Employee Training
- Business Process Improvement
- Governance
- Business Strategy
- Management
- Project Management
- Coaching
- Outsourcing
- Service Delivery
- Mergers and Acquisitions
- Call Centers
- Performance Improvement
- Recruiting
- CRM
- Project Delivery
- Performance Management
- Culture Change
Pam Gregory Summary
- Pam Gregory, based in Altrincham, GB, is currently a Head Of Customer Service Operations at O2. Pam Gregory brings experience from previous roles at British Gas, Uk Asset Resolution Limited, Pamela Gregory Associates LTD and Mercer. Pam Gregory holds a Lancaster & Morecambe College. With a robust skill set that includes Leadership, Customer Experience, Direct Marketing, BPO, Banking and more. Pam Gregory has 1 emails and 1 mobile phone numbers on RocketReach.
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