P Blake Ccma's Location
Saint Petersburg, FL, US
P Blake Ccma's Work
- Contact Center Consultant @ SKWeston & Company
- Assistant Vice President Operations @ Genpact
- Contact Center Management Consultant @ Verint SMS Assist
- Corporate Director, Workforce Management | Customer Care Operations Support @ Walgreens
- Contract Consultant | Project and Program Management Manager @ Accenture Igate B Jordan and Associates
- Senior Workforce Management and Contact Center Management Consultant @ VertexOne
- Senior Contact Center and Workforce Management Consultant @ Convergys Intelligent Contact
- Workforce Manager-Outsourcing Implementation @ CUNA Mutual Group
- Manager Workforce Management @ 20th Century Insurance Co
- Manager Workforce Management @ Nissan Motor Corporation
P Blake Ccma's Education
- Valencia College
Intended Graduate Concentration: Bachelor of Business Administration (BBA) ( Business Administration, Management and Operations, 4.0)
2002 - 2003
P Blake Ccma's Skills
- Outsourcing
- Workforce Management
- Call Centers
- Contact Centers
- Business Process Improvement
- Avaya
- BPO
- Process Improvement
- Project Management
- Forecasting
P Blake Ccma's Summary
P Blake Ccma, based in Saint Petersburg, FL, US, is currently a Contact Center Consultant at Skweston & Company, bringing experience from previous roles at Genpact, Verint SMS Assist, Walgreens and Accenture Igate B Jordan and Associates. P Blake Ccma holds a 2002 - 2003 Intended Graduate Concentration: Bachelor of Business Administration (BBA) in Business Administration, Management and Operations, 4.0 @ Valencia College. With a robust skill set that includes Outsourcing, Workforce Management, Call Centers, Contact Centers, Business Process Improvement and more, P Blake Ccma contributes valuable insights to the industry. P Blake Ccma has 2 emails on RocketReach.
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