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Özge Kapucuoğlu Location
Istanbul, Turkey
Özge Kapucuoğlu Work
Head of Customer Experience @ (March 2016 - April 2021)
Head of Customer Experience Design and Process Management @ (March 2024 - Present)
Customer Experience Associate Director @ (April 2021 - March 2024)
Head of Customer Experience - Sales Excellence @ (May 2014 - March 2016)
Corporate Sales, Sales Development Senior Specialist and Business Analyst @ (December 2007 - May 2014)
Production Planning Department,Specialist @ (September 2005 - September 2007)
Özge Kapucuoğlu Education
Bahçeşehir Üniversitesi
Yüksek Lisans (Master) (MIS)
2023-2024
Gazi University
Lisans Derecesi (Industrial Engineering)
2000-2005
Özge Kapucuoğlu Skills
Project Management
Siebel
Management
ERP
Business Intelligence
Business Planning
Account Management
New Business Development
Sales Operations
Mobile Devices
Competitive Analysis
Solution Selling
Strategy
Pre-sales
Sales
Key Account Management
Customer Experience
Customer Satisfaction
Program Management
Coaching
Pre Sales
Özge Kapucuoğlu Summary
Özge Kapucuoğlu, based in Istanbul, Turkey, is currently a Head of Customer Experience Design and Process Management at Pluxee Türkiye (formerly Sodexo Avantaj). Özge Kapucuoğlu brings experience from previous roles at Beymen Group and Turkcell. Özge Kapucuoğlu holds a 2023 - 2024 Yüksek Lisans (Master) in MIS @ Bahçeşehir Üniversitesi. With a robust skill set that includes Project Management, Siebel, Management, ERP, Business Intelligence and more. Özge Kapucuoğlu has 1 emails and 2 mobile phone numbers on RocketReach.
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