SVP, Enterprise AI and Experience Services @ (January 2026 - May 2026)
SVP, CX Modernization @ (December 2023 - January 2026)
Vice President, CX Strategy and Modernization @ (June 2022 - December 2023)
Head of CX Cloud Modernization @ (April 2022 - June 2022)
Genesys Practice Leader and CX Cloud Modernization Services @ (July 2013 - April 2022)
Vice President, Contact Center @ (July 2011 - July 2013)
Vice President - Contact Center Solutions @ (January 2011 - July 2011)
Systems Engineering Manager @ (January 2006 - January 2011)
Vice President of Operations @ (September 2001 - August 2005)
Sales Engineer @ Stevens Communications (July 2000 - September 2001)
Owen Robinson Education
Lakeland University
Master of Business Administration (M.B.A.) (Finance, General)
Mays Business School - Texas A&M University
Texas A&M University
BBA (Management)
Owen Robinson Skills
Customer-Focused Service
Cross-functional Team Leadership
Genesys Cloud CX
Strategy
Leadership
Customer Experience
Telecommunications
Contact Centers
PBX
Cloud Computing
Solution Design
VoIP
IT Management
Vendor Management
Solution Selling
Business Analysis
Unified Communications
Business Strategy
Professional Services
Virtualization
Call Center
IVR
Telephony
SIP
Team Leadership
Strategic Planning
Call Centers
Cisco Technologies
Security
Solution Architecture
Active Directory
SharePoint
SaaS
Product Management
Management
Customer Service
Public Speaking
SQL
Process Improvement
Analysis
P&l Management
CRM
Go to Market Strategy
Marketing
Business Transformation
Business Relationship Management
Software As A Service Saas
Sales Operations
Sales Engineering
Cloud
Managed Services
Software as a Service
Owen Robinson Summary
Owen Robinson, based in New Lisbon, WI, US, is currently a Managing Director, North America at TrueEngage. Owen Robinson brings experience from previous roles at TELUS Digital and Waterfield Tech. Owen Robinson holds a Master of Business Administration (M.B.A.) in Finance, General @ Lakeland University. With a robust skill set that includes Customer-Focused Service, Cross-functional Team Leadership, Genesys Cloud CX, Strategy, Leadership and more. Owen Robinson has 2 emails and 2 mobile phone numbers on RocketReach.
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