OutRival Information

OutRival builds Digital Workers (also known as AI Agents) that help organizations engage, convert, and retain more customers through conversational AI. We started in higher education, partnering with universities across the nation to help Admissions teams connect with every inquiry within seconds, turn leads into enrollments, re-enroll stop-outs, and create personalized experiences that drive measurable ROI. Now that we’ve proven the model in higher education, we’re partnering with high-volume businesses across industries with call centers that want to turn every interaction into a long-term relationship. Our platform combines voice, text, email, and chat to deliver full-funnel engagement from lead conversion and enrichment to customer retention and loyalty. While most AI tools focus only on time savings, productivity, and efficiency, our approach goes further by driving real business outcomes that grow revenue and unlock new opportunities through intelligent, human-like communication. Our Digital Workers are purpose-driven, designed for businesses that care about optimizing specific metrics that matter most to their success.