OutRival Information

OutRival makes it possible for brands to genuinely care about every single person they serve. We build Digital Workers (also known as conversational AI agents) for industries that live on the phone: higher education, insurance, and travel. Every person a brand serves gets a dedicated assistant that remembers every conversation, keeps every promise, and brings in the right human at the moments that matter. Soon every company will have AI that answers in seconds and sounds human. That is a capability, not an advantage. The advantage is care, and care shows up in the numbers. Every Digital Worker carries a quota and puts its results on your dashboard. Most partnerships begin with Warm Outbound calls, texts, voicemails, and emails that reach every inquiry within seconds. We also reopen the conversations that went quiet: the hundreds of thousands of inquiries sitting in your database are still people who wanted something, and marketing you already paid for. From there, we map the full customer journey with your team and extend Digital Workers across onboarding, support, renewal, and re-engagement. Caring includes protecting. Our team spent decades running proactive outreach in regulated industries, and every partner gets the Compliance Shield: outreach rules for every state and channel, and review hand in hand with your legal and compliance teams. We lived it before we built it. Our team built Career Karma, running real call floors on the same telephony, CRM, and CDP systems our customers use today. We proved outreach at scale can still make every person feel known. Today that powers millions of conversations a month. Don't take our word for it. On The New Normal, presidents, chancellors, and CEOs share what it takes to genuinely serve every person who counts on them. Your first Digital Workers can be live in about two weeks. Caring is the input. Performance is the output. Book a demo at outrival.com Listen to our customers at thenewnormal.fm