Genex began its journey in Dhaka, back in 2012 as an initiative of IPE Group, UK with a plan to grow BPO and IT Service industry in emerging countries. Within a short span of time Genex has become the largest Business Process Management & IT Services company in Bangladesh. From 2 to 4000+ employees, Genex expanded its operations in APAC region, managing over 150 million customer interactions a year. In 2019, Genex became the first publicly listed company in the country’s ITeS sector.
Excellence in customer service and stellar achievements in business objectives is part of our core, we do so in a smart, cost effective and quality driven manner. Our multinational team of experts possesses the right mix of skills and experience in the field of BPO and IT services.
Genex has been awarded with the prestigious ICT Solution Provider of the Year by The Daily Star in 2019, National ICT Award by BASIS in 2019, Asia Pacific Alliance Award (APICTA) 2019, Best Large Contact Centre (#Rank 1) & TopPlace2Work for APAC region by ContactCentreWorld in 2018. We were also awarded the Best Outsourcing Partnership Award, under Large Contact Center category, for our partnership with a leading Telecom Operator.
We strive for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands.
Solutions & Services offered by Genex:
1. Customer Experience Management
2. Back-Office Management Services
3. Digital Transformation & Solutions
4. Digital Marketing
5. Training & Skill Development
Advanced Computer Expertise (ACE) is a local Information Technology consultant Firm who campaign for a world where information technology is enjoyed by all. We are trying reaching almost every sector in the country and having: • cost-effective Web-based solutions • cost-effective Desktop-based software solutions so that those who don’t possess a vast knowledge over computer related machinery could use & enjoy the advantages of information technology. The plan of ACE is to ensure continued customer satisfaction, provide excellent automation products and belonging services, such as extensive technical support, a high level of technical expertise and consultancy, effective training and an enthusiastic council. ACE will build close cooperation with its global network of business partners, many arduous references at leading international companies which will convince end-users, worldwide, of its high level of expertise and the excellence of its products and services. Its long-term policy is to ensure qualitative and quantitative growth of its business, international organization and products, based on the superiority and spirit of its council.
Netsoft Solution Ltd (NSS) is a complete solution provider of Software Development, Database Configuration, Database Maintenance, Database Backup and Recovery, IT Education, end-to-end communication services, web development, IT consultancy, outsourcing, data entry, processing and analysis. It provides customer solutions ranging from equipment analysis to system design and implementation backed by technical expertise. A group of highly experienced IT professional analyzes the user needs and designs a cost-effective system for any individual organization. NSSL began its operation with a vision to provide on-time, on-budget solutions to meet customer needs. Our advanced technology platform solutions unlock the potential of our customers' databases and help create better customer interaction, improved workflow and management and ultimately better products and more revenue.
Company History-
Netsoft Solution Ltd (NSSL) started its journey since 2009. Its first target was to develop its own products like software, web development, professional training. Target was set in Bangladesh and in United Kingdom to develop Quality Website and Software since 2011. It started with Website development, ERP and Accounting software. Now it has lot of products and services for the people who want to get Quality and Effective solutions. We have started full-fledged operation in Software & IT Training from January, 2013.
Mission-
We intend to provide complete & quality IT product for our Clients by incorporating sensible and cost-effective technologies.
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