Otto AI Information

Otto is an AI phone agent built for restaurants and hospitality venues. It answers every call, takes orders, handles enquiries, and sends everything straight to the kitchen, so teams can stay focused on service, not the phone. Because the reality is: Restaurants miss around 1 in 3 calls, and most of those calls are orders, bookings, or catering. That creates a constant tension in hospitality: Serve the guest in front of you or answer the phone. Otto removes that trade-off. When a customer calls, Otto answers instantly, takes the order, confirms the details, and passes it directly into the kitchen workflow. No hold times. No missed calls. No staff pulled off the floor mid-service. Across live venues, 95.6% of callers complete their order or enquiry without needing a human. Not because customers want AI, but because they want speed, clarity, and someone to answer. Otto is designed to support hospitality teams, not replace them. Helping venues capture more orders, reduce interruptions, and deliver better in-venue experiences.