Otomo Information

Otomo Health is an AI-native patient engagement platform that turns every patient touchpoint into a precision interaction. We deploy intelligent voice and SMS agents to manage scheduling, confirmations, recalls, triage, and after-hours coverage for specialty clinics and health systems, powered by a closed-loop data science engine that continuously optimizes timing, tone, and conversation flow with every call. Most patient engagement tools are static. They run the same script, at the same time, in the same way, regardless of whether it works. Otomo is different. Every interaction generates signal. Our platform learns from that signal to improve outreach timing, refine conversation logic, detect sentiment in real time, and proactively surface next actions like callback requests and inquiry categorization. The result is a system that gets measurably better over time, not just at launch. Our clients are seeing real, proven outcomes: over 50% reductions in no-show rates, up to 75% reductions in call center staffing, 87% reduction in on-call clinician burden, and 95% patient satisfaction scores. We process thousands of patient interactions monthly across ophthalmology, psychiatry, surgical centers, and multispecialty groups. Otomo integrates with major EHR systems and existing clinical workflows. No operational changes required. When escalation is needed, calls route back to your staff with full context, intent, and summary, ensuring a seamless handoff every time. We are HIPAA compliant and SOC 2 Type II certified. We support execution of a Business Associate Agreement and operate in isolated, encrypted cloud environments with full audit logging and PHI minimization. Founded by MIT alumni Mike Sanchez (CEO) and Kiyo Takanishi (CBO/COO), with advisory support from MIT Sloan, Sony, and Kyruus Health. Backed by SBXi, Roo Capital, Milemark Capital, and Delight Ventures. We are not a vendor. We build your AI team member. www.otomohealth.com