Oswaldo Hernández's Location
Mexico City, Mexico
Oswaldo Hernández's Work
- Player Support Senior Operations Manager @ Keywords Studios
- Player Support Project Manager @ Keywords Studios
- National Commercial Manager @ Autobuses Estrella Blanca
- Quality Assurance Manager @ TTEC
- Operations Manager - Customer Care and Sales @ TTEC
- Operations Supervisor - Customer Care and Sales @ TTEC
- Bilingual Customer Service Representative - Customer Care and Sales @ TTEC
- Sales Representative - Financial Adviser @ InverCap Afore
- Regional Sales and Marketing Lead – Americas Division @ Andromedical
- Customer Service Specialist - Night shift @ Hotel Del Bosque
Oswaldo Hernández's Education
- Universidad Tecnológica Latinoamericana
Bachelor's degree (Business Administration, Management and Operations)
2017 - 2020 - Facultad de Filosofía y Letras, UNAM
Associate’s Degree (History)
2004 - 2007 - Facultad de Ciencias Políticas y Sociales, UNAM
Associate’s Degree (International Relations and Affairs)
2000 - 2003
Oswaldo Hernández's Skills
- Customer Relationship Management
- Customer Service Management
- Organizational Leadership
- Operations Process Improvement
- Workforce Management
- Training and Development
- Financial Planning
- Crisis Management
- Data Analysis
- Account Management
Oswaldo Hernández's Summary
Oswaldo Hernández, based in Mexico City, Mexico, is currently a Player Support Senior Operations Manager at Keywords Studios, bringing experience from previous roles at Keywords Studios, Autobuses Estrella Blanca and TTEC. Oswaldo Hernández holds a 2017 - 2020 Bachelor's degree in Business Administration, Management and Operations @ Universidad Tecnológica Latinoamericana. With a robust skill set that includes Customer Relationship Management, Customer Service Management, Organizational Leadership, Operations Process Improvement, Workforce Management and more, Oswaldo Hernández contributes valuable insights to the industry. Oswaldo Hernández has 1 email on RocketReach.
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