Ostrum Information

We are a team of aviation professionals working together to transform airport special assistance using digital technology. We are pursuing this mission in collaboration with people with lived experience of disability, industry leaders, special assistance providers, airports, and airlines. Our innovative approach is supported by UK's Department for Transport. Our cloud-based platform is designed to bring passengers, assistance staff, cabin crew, and boarding agents together, to bridge communication gaps and reduce passenger complaints. It comes with an intelligent auto-allocation bot that allocates the right agents to assist passengers. Our Analytics suite will deliver the relevant data to airlines, airports, and assistance providers, facilitating the right discussions, decisions & actions. We have already gone live with our digital platform in the U.K. We are keen to work with airlines, airports, and assistance providers across the world. Please get in touch with us, if you want to collaborate with us in transforming special assistance.