Oscar Muñoz Email
LAC - Director of Product Management APMs @ Mastercard
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Oscar Muñoz Location
- Alajuela, CR
Oscar Muñoz Work
- LAC - Director of Product Management APMs @ (January 2024 - Present)
- LAC - Director of Product Management @ (October 2021 - January 2024)
- Product Development and Innovation Manager @ (October 2019 - August 2021)
- LACA Regional Payments Manager @ (June 2018 - September 2019)
- Payments Manager @ (August 2015 - June 2018)
- Senior Program Manager @ (August 2014 - August 2015)
- Senior Program Manager @ AEGIS BPO (February 2014 - August 2015)
- Program Manager @ AEGIS BPO (February 2013 - February 2014)
- Operations Manager @ ACE Global Contact Centers INC. (September 2008 - December 2011)
Oscar Muñoz Education
- ULACIT
Master of Business Administration - MBA (Computer/Information Technology Administration and Management)
2022-2023 - Tecnológico de Costa Rica
Master's degree (Business Administration and Management, General)
2019-2021 - Universidad Internacional de las Américas
Teaching English as a Second or Foreign Language/ESL Language Instructor
2005-2008 - Universidad San Marcos
Bachelor's degree (Business Administration and Management, General)
2016
Oscar Muñoz Skills
- AI Prompting
- Analysis
- Artificial Intelligence (AI)
- Budgets
- Business Analysis
- Business Development
- Business Process Improvement
- Call Centers
- Coaching
- Collections Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- English
- Finance
- Generative AI
- Leadership
- Management
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Motivational Speaking
- Negotiation
- Operations Management
- Outlook
- Outsourcing
- Payments
- People Management
- Performance Management
- PowerPoint
- Problem Solving
- Process Improvement
- Program Management
- Project Management
- Prompt Engineering
- Public Speaking
- Quality Assurance
- Research
- Risk Management
- Service Delivery
- Six Sigma
- Strategic Planning
- Strategy
- Teaching
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Training
- Vendor Management
- Windows
Oscar Muñoz Summary
- Oscar Muñoz, based in Alajuela, CR, is currently a LAC - Director of Product Management APMs at Mastercard. Oscar Muñoz brings experience from previous roles at Mastercard and Western Union. Oscar Muñoz holds a 2022 - 2023 Master of Business Administration - MBA in Computer/Information Technology Administration and Management @ ULACIT. With a robust skill set that includes AI Prompting, Analysis, Artificial Intelligence (AI), Budgets, Business Analysis and more. Oscar Muñoz has 2 emails on RocketReach.
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