2007 -2010 Director of Rooms @ Sheraton Jumeirah Beach Resort & TowersStarwood Hotels & Resorts
2005 -2007 Director of Guest Services @ Sheraton Jumeirah Beach Resort & TowersStarwood Hotels & Resorts
2002 -2005 Deputy Director of Guest Services @ Sheraton Jumeirah Beach Resort & TowersStarwood Hotels & Resorts
2005 -2007 Director of Guest Services @ Sheraton Jumeirah Beach Resort and Towers
2002 -2005 Deputy Director of Guest Services @ Sheraton Jumeirah Beach Resort and Towers
2000 -2001 Senior Sales Manager @ JW Marriott Hotel
1998 -2000 Front Desk Manager @ JW Marriott Hotel
1996 -1998 Night Manager @ JW Marriott Hotel
1996 -1998 Night Shift Supervisor @ JW Marriott Hotel
1998 -2000 Front Desk Manager @ J W Marriott Dubai
1996 -1998 NIght Manager @ J W Marriott Dubai
1995 -1996 Night Shift Supervisor @ J W Marriott Dubai
1994 -1995 Airport Representative @ JW Marriott Hotel
Osama Ibrahim Education
Karachi University
Master (International Relations)
1987-1993
Karachi University
Bachelor of Arts
1987-1993
Karachi University
Master of Arts (International Relations)
1987-1993
Moa'awiah School
Diploma (Business Administration)
1982-1985
Osama Ibrahim Skills
Customer Retention
Business Management
Stakeholder Engagement
Employee Training
Team Management
Business Profitability
Commercial Negotiation
International Relations
Public Sector
Creative Problem Solving
Customer Experience
Customer Service Operations
People Management
Customer Loyalty
Arabic
Teamwork
Stakeholder Management
Performance Metrics
P&L Operations
P&L Management
Forecasting
Sales
Customer Satisfaction
Interpersonal Skills
Customer Service
Executive Management
Analytical Skills
Organization Skills
Marketing
Operations Management
Project Management
Customer Service Management
Account Management
Sales Management
Communication
Finance
Hotels
Budgets
Food & Beverage
Hospitality Management
Hotel Management
Leadership
Management
Pre-opening
Recruiting
Resorts
Revenue Analysis
Rooms Division
Time Management
Tourism
Osama Ibrahim Summary
Osama Ibrahim, based in Abu Dhabi, United Arab Emirates, is currently a Expert General Manager and Development Consultant at Self-employed. Osama Ibrahim brings experience from previous roles at Millennium Hotels and Resorts and Crowne Plaza Abu Dhabi. Osama Ibrahim holds a 1987 - 1993 Master in International Relations @ Karachi University. With a robust skill set that includes Customer Retention, Business Management, Stakeholder Engagement, Employee Training, Team Management and more. Osama Ibrahim has 1 emails on RocketReach.
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