OpsRay Information

OpsRay is an operations practice for PE- and VC-backed companies: embedded operating leadership for businesses that need senior ops horsepower without a full-time COO. I embed with the team, own outcomes, and leave behind systems that outlast the engagement. Operator, not consultant. 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝘀: • Fractional COO: embedded part-time, ongoing • Interim COO: between leaders or as you plan for your first full-time COO • Project-based: defined scope, specific outcomes (e.g., procurement diagnostic) 𝗧𝗵𝗲 𝘄𝗼𝗿𝗸: • Stabilize: diagnose margin leakage, transform reactive operations into repeatable systems, improve retention and performance management • Build: stand up procurement and operating rhythms, embed AI and automation into the right workflows, build KPI systems that make performance visible • Scale: replicate what works across sites and geographies, optimize unit economics and cost-to-serve, build customer experience infrastructure 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀: • Saved 20%+ in key procurement categories and 9% across full spend base • Reduced employee turnover by more than half via performance management, clear career pathways, and incentive alignment • Improved delivery times by 17% for an intermodal carrier via capacity planning and scheduling 𝗠𝘆 𝗯𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱: former COO of Airspace (tech-enabled freight forwarder), McKinsey Engagement Manager, Columbia MBA, and Naval Academy grad (nuclear Navy)