Openplan Software Information

Openplan Flow (previously known as ‘Workview’) is a cost-effective operational health and flow analysis SaaS that helps teams see how work is really moving through their case management systems over time. Developed and proven in demanding UK casework environments, Openplan Flow helps managers and teams surface meaningful patterns in workload, capacity and productivity, pointing them to the right questions without prescribing solutions or relying on granular time or case tracking. Often for the first time, Local Authority leaders can see: → How much work is coming in → How much they can realistically complete with the resources available → If high levels of Work In Progress are creating additional work (failure demand) for planners → The scale of improvement possible if Work In Progress is reduced or productivity uplifted Flow's insights make it easier to visualise, signpost and communicate the necessary next steps. Designed for teams handling ongoing processes or casework. Specialising in local planning, with applicability across a wide range of case-based environments.